Customer Service Accounts Payable

SHELIA M ROBERTSON

**** ******* **** ** *: 256-***-****

Decatur, AL 35603 C: 256-***-****

QUALIFICATIONS SUMMARY

Over ten years experience in the accounts receivable professional.

Extremely customer focused with the patience and calm approach. Able to

solve

billing problems and works well with minimum supervision. Abilities

include:

*Microsoft Word *Microsoft Excel *Word Perfect

*10-Key *Printer/Copier

PROFESSIONAL EXPERIENCE

Mutual Savings Life Insurance/Decatur, AL

Accounting Clerk, 2001-2009

*Processed insurance premiums into computer with a high degree of accuracy

and speed within the guideline

*Responsible for balancing checks

*Balance insurance premiums with accuracy on a daily basis

*Provided customer service support to customers in a timely and patient

manner

*Assisted walk-in customers with payments as required

*Diligent research policy numbers to process premiums correctly

Dollar Tree/Decatur, AL

Stocker, 1998-1998

*Displayed merchandise

UFP Technology/Decatur, AL

Accounts Payable/Receivable Clerk, 1995-1996

*Recorded invoices in accounts payable system within the guideline

*Paid invoices within the guideline

*Supervised petty cash

EDUCATION

Office Info/Secretarial Diploma, Calhoun Community College- Decatur, AL

1990

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