Project Manager Sales

PAUL C HONG

** ********** *****

Lake Hopatcong, NJ 07849

(H) 973-***-**** (C) 973-***-****

*****@*********.***

http://www.linkedin.com/in/paulhong9

Summary

Business Process Analyst and SharePoint Solution Engineer with extensive

experience designing and implementing business solutions to increase

efficiency and reduce costs through process improvement and automation.

Creative problem solver with strong project management background and

excellent analytical, design and communications skills. Experienced in tool

development, metrics reporting, form design, document repositories,

collaboration tools and content management.

Technical & Specialized Skills

SOFTWARE

SharePoint FrontPage / SharePoint Designer InfoPath

MS Project Dreamweaver, Photoshop, Flash Visual Studio

TeamTrack Microsoft Office (Word, Excel, PowerPoint, Outlook,

Access, Visio)

LANGUAGES

HTML, XHTML, CSS, XML Visual Basic .Net (VB .Net) SQL

JavaScript Visual Basic for Applications (VBA) COBOL

Java

Professional Experience

ADP EMPLOYER SERVICES, Roseland, NJ 1987 - 2010

Technologies Consultant II 2001 - 2010

Process/systems analyst, developer and project manager in the 300+ person

development and testing group for the company's flagship payroll

product. Key contributor in process improvement initiatives and co-

administrator and solution developer for critical SharePoint portal.

. Saved hundreds of hours of project manager time and increased accuracy

and consistency by automating time consuming, error prone reporting

procedures using Excel VBA and pivot tables.

. Reduced project manager effort by eliminating redundant maintenance of

Project Interface Matrix, contact list and e-mail distribution list,

which earned a Quarterly Award for Excellence.

. Redesigned and automated key Word- and Excel-based forms to:

- simplify and standardize the release documentation and turnover

process;

- improve consistency in development estimates and project sizing.

. Automated tedious daily reconciliation process using VBA within Excel

saving release managers dozens of hours each month.

. Improved productivity and project team collaboration by redesigning

the document repository and developing a "PM cockpit" in a SharePoint

environment.

. Increased project visibility and accessibility of all project

information by implementing a one-stop-shopping approach in SharePoint

for senior management, project managers and others.

. Created custom SharePoint search pages for vast and complex document

libraries to provide quick and easy access to critical statutory

documents. Recognized with a Quarterly Award for Excellence for this

effort.

. Maximized benefits from the company's investment in SharePoint by

consulting with users at all levels to educate, develop solutions and

provide support.

. Core member of the task force which selected SharePoint as the sole IT-

wide collaboration platform. This introduced a feature-rich

foundation for standardizing and consolidating the myriad team and

departmental Web sites throughout IT.

. Successfully managed - on time, within budget, with high quality

- several development projects leading to increased sales, revenue and

product efficiencies.

Manager, Systems Analysis and Programming 1999 - 2001

Managed a team of 6 technical analysts and programmers responsible for the

maintenance and support of 2 mission critical data communications

applications.

. Led team effort to migrate 600+ components to 3rd party software

configuration management system resulting in improved developer

efficiency and increased control of software assets.

Project Leader 1991 - 1999

Business analyst and project manager responsible for enhancements,

maintenance and support of billing collection and editing; sales

management; and order backlog reporting systems.

. Coordinated department-wide effort to identify, analyze and apply Y2K

modifications to 300+ modules of critical order processing and billing

systems.

. Contributed to the strategic initiative of upgrading the mainframe

operating system platform used by 40 regional processing centers.

. Managed several development projects to successful completion - on

time, within budget, with high quality - thereby improving both

internal and external Client satisfaction.

Lead Programmer/Analyst 1987 - 1991

Business analyst and developer responsible for implementation of new sales

management reporting system as part of major overhaul of internal

systems. Also provided on-going support of prior system during development

and rollout.

. Designed and developed new sales reporting system to improve usability

and accuracy of internal reporting for management and individual sales

associates.

ADP NETWORK SERVICES, Roseland, NJ 1981 - 1987

Technical Consultant (TC), Advisory TC, Senior TC, Project Manager

Responsible for all phases of the Software Development Life Cycle (SDLC)

from feasibility study and requirements through user training and ongoing

support and maintenance. Also participated in client calls to provide pre-

and post-sales support.

. Successfully managed 3 of the district's largest Client development

projects.

. Promoted 3 times in 6 years in a sales organization that consistently

ranked #1 in the division.

. Recognized 4 times for outstanding technical and sales contributions.

Education

Webmaster Certificate

County College of Morris, Randolph, NJ 2011

MS, Management Information Systems

Stevens Institute of Technology, Hoboken, NJ 2002

BS, Accountancy

Bentley University, Waltham, MA 1981

Graduated with Highest Honors (3.83 GPA)

Nominated for "Outstanding Senior" in recognition of overall academic

achievements

Annual Talent Show, 1st Place winner 1980 and 1981

Professional Development

Dale Carnegie Course (DCC790) Active Listening Conflict Management

Supervisory Skills Essentials of Payroll Time Management

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