Human Resources Manager
Resume:
Kelsey M. Russ, MS, PHR
Frederick, MD 21702
*********@*****.***
SUMMARY OF QUALIFICATIONS
Certified professional with over 9 years of human resources and 6 years of
management experience. Recognized as a reliable and competent professional
that provides excellent customer service. Possess strong consultative,
organizational, and training skills. Experienced working in large and small
organizations.
PROFESSIONAL EXPERIENCE
Frederick County Health Department, Frederick, MD
07/2010 to Present
Tobacco Prevention Specialist
* Facilitate worksite and community based smoking cessation classes
which includes identifying triggers, developing a quit plan as well
as nutrition, physical activity, stress management, and coping
skills
* Work closely with the other departments and various organizations to
develop and implement community-wide prevention strategies.
* Represent the Smoke Free Maryland Coalition when participating at
conferences and health fairs
* Develop press releases and promote Coalition events as well as the
Stop Smoking For Life smoking cessation program.
* Work with community agencies, the public and private school system and
local businesses to reduce tobacco use, secondhand smoke exposure and
prevent tobacco initiation.
Originally hired for full-time position, but position was cut back to
part-time effective July 2011
Frederick County YMCA, Frederick, MD 7/2008
to Present
Part-time Fitness Instructor
* Teach step aerobics and total body strength training classes.
* Served as fitness coach for the YMCA after school youth fitness
program spring semester 2009
* Cover other fitness classes as needed or assist with home school
fitness program
* Serve as physical activity guest speaker for "Power to Prevent
Diabetes" program
Frederick Community College, Frederick, MD 8/2009
to 5/2010
Part-time Adjunct Faculty
* Courses include health education, stress management and body sculpting
(strength training)
* Form lesson plans, present material to students, respond to students'
learning needs, and evaluate students' progress.
* Conduct lectures, generate class discussion and have students
participate in action-oriented activities designed to increase
awareness and adopt healthy behaviors
* Topics covered include: chronic disease management and prevention,
obesity, sexually transmitted disease, exercise, nutrition, tobacco
use, behavior modification, psychological health, cognitive
restructuring, coping techniques and complementary therapies
SERCO INC. (formerly Resource Consultants, Inc., Reston, VA
07/2006 to 2009 and 8/2002 to 7/2004
(Government contractor with 11000 employees in North America)
Senior Human Resources Generalist
Human resources contact for employees in geographically disbursed areas
including the Corporate Office. Key functions entail managing
companywide recruitment advertising and job posting, employee relations,
performance management, benefits and compensation, affirmative action
training, compliance and administrative HR supervision.
. Conduct FLSA audit in order to properly classify positions, ensuring
legal compliance.
. Advise managers on how to proactively resolve performance and employee
relations issues with employees.
. Equal Opportunity Coordinator for the Corporate Office ensuring
compliance with Serco AAP and OFCCP. Instrumental in the development of
the AAP guidelines and forms as well as facilitation of AAP training.
. Responsible for the revision of the Company employment and selection
procedures.
. Key contributor and trainer for the implementation of the new applicant
tracking system (Open Hire); serve as the application administrator
responsible for user setup, training, maintenance, data integrity, user-
trouble shooting, communication and coordination of system upgrades as
needed; liaison with external recruiting vendors; ensure proper interface
with Open Hire system (i.e. Monster; AJB, Washington jobs, Serco Intranet
and Careers site)
. Establish goals, monitor progress, evaluate and provide feedback on HR
Assistant's performance.
. Content manager for HR section of the Company Intranet
. Conduct exit interviews and create an action plan to address
concerns/retention issues.
Reason for leaving: Position eliminated in January 2009 during company
reorganization
AMSEC, LLC - Virginia Beach, VA
9/2005 to 3/2006
(Government contractor with over 4500 employees, subsidiary of SAIC)
Business Area Human Resources Manager
Human resources contact for 1,500 employees in geographically disbursed
areas. Provide support in all aspects of human resources including
affirmative action, policy and procedures, employee relations, benefits,
compensation, training, staffing and payroll.
. Partner with business unit managers by attending weekly meetings to
develop a thorough understanding of functional business goals and
objective goals; utilized information to prepare for upcoming layoffs
and/or mass hiring initiatives.
. Conduct investigations, generate fact finding report/summary and provide
recommendation for corrective action.
. Compile and analyze monthly HR metrics to determine opportunity areas in
recruitment and retention.
. Make recommendation of pay rates for new hires, promotions, transfers,
and equity increases to ensure internal equity and external
competitiveness.
. Manage the affirmative action plans for assigned business area; ensure
managers understand areas of under-utilization and seek opportunities
to enhance diversity in their work teams.
. Supervised, trained and developed an HR Generalist and HR Assistant.
Reason for leaving: Relocated to Frederick, MD due to spouse's promotion
and job transfer
Richmond American Homes (MDC Holdings), Manassas, VA
09/2004 to 03/2005
(National homebuilder)
Human Resources Manager
Manage all aspects of the Human Resources Department for the Manassas
office of 190 employees. Responsibilities include employee relations,
payroll, benefits, compensation, recruitment, performance management, and
compliance.
. Counsel management on how to handle performance and employee relations
issues.
. Investigate and resolve day-to-day employee relations issues.
. Conduct weekly new hire orientation, communicate benefits and facilitate
annual open enrollment briefings.
. Manage the exit interview process in order to analyze employee
turnover trends and develop retention strategies.
. Analyze employee satisfaction survey data, met with management and
created plan of action in order to improve performance, satisfaction and
retention.
Reason for Leaving: Too much required travel to Corporate Office in
Colorado as well as spouse's promotion and job transfer to Hampton Roads
area.
Resource Consultants, Inc. (Now Serco, Inc.), Vienna, VA
08/2002 to 07/2004
(Government contractor with 4,300 employees)
Senior Human Resources Generalist
Human resources contact for employees in geographically disbursed areas
including the Corporate Office. Key functions entail managing
companywide recruitment advertising and job posting, employee relations,
performance management, benefits and compensation, affirmative action
training, compliance and administrative HR supervision. (Additional
information listed above under Serco, Inc.)
Worked temporary assignment at Home Depot's Atlanta Corporate Office in the
Staffing Department for 4 months due to spouse's pending job transfer to
Northern Virginia. (March '02 to July '02).
Kitchin Hospitality, LLC - Atlanta, GA.
11/2000 to 02/2002
(Owner of Jameson Inn and Signature Inn hotels)
Human Resources Manager
Human Resources Administrator
. Facilitated manager training on FLSA, performance appraisals, employment
law and interviewing skills.
. Advise management on disciplinary or termination issues.
. Conduct new hire orientation and annual open enrollment benefit briefings
with employees.
. Partnered with vendors and broker to resolve benefit claim and billing
issues.
. Assisted with HRIS selection; consulted with and provided data to HRIS
implementation team.
. Managed Corporate Office recruitment and assist regions with management
staffing.
. Assisted in the development, dissemination and administration of new
compensation system and employee handbook.
. Designed and implemented a new performance evaluation process and a merit
increase matrix.
Reason for leaving: Position eliminated due to a reduction in force.
Printpack Inc. - Atlanta, GA.
10/1999 to 11/2000
(Packaging manufacturer with 3000 employees, worked in Headquarters with
both plant associates and Corporate staff)
Recruiting Coordinator
Activities included establishing and maintaining relationships with
recruiting agencies, attend job fairs, screening candidate resumes, job
analysis, writing position descriptions, coordinating interviews and
travel arrangements for candidates, interviewing candidates for
administrative positions, administering assessments and conducting new
hire orientation.
. Maintained job postings and organizational chart on the Company website
and intranet.
. Assisted with EEO compliance reporting, Affirmative Action Plan,
applicant flow and analysis reports.
. Responsible for selection and implementation of new applicant tracking
system
COMPUTER & SOFTWARE SKILLS
MS Office to include Word, PowerPoint, Excel and Access; PeopleSoft,
Deltek/Costpoint, Ceridian, Open Hire and Simpatix Applicant Tracking
Systems, Internet Explorer, MS Outlook, Lotus Notes
EDUCATION
M.S., Human Resources Management, Troy State University - Atlanta, GA
Campus
B.A., Organizational Communication, University of NC at Greensboro -
Greensboro, NC
PHR, Professional in Human Resources - Certified since 2000
PROFESSIONAL AFFILIATIONS
Member of Society for Human Resource Management (SHRM)
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