Customer Service Sales
Resume:
Alhambra, CA *****
*********@*********.***
To Whom It May Concern:
My name is Neftali Martinez. I would like to apply for the position
of Commercial Installer. My work experience has mainly dealt
with Insurance, in sales and customer service. Although I have limited
experience in construction I bring to the table something that I believe
will make me successful in this position: determination, a willingness to
learn and a passion for the environment.
. My determination to succeed saw me go from a data entry clerk at an
insurance company to a National Sales Agent for that same company
. Being in the insurance industry one MUST have a willingness to learn
as insurance guidelines are constantly being updated or changed. If
you're not learning you're not progressing and that is something that
I apply to all aspects of my life.
. It is my passion for the environment that made me look into moving my
career to the green energy field in 2009. It was a calculated risk
that I took as the job opportunities were (and still are) very few due
to the economic situation. I took a Photovoltaic Installation/Design
course at East L.A. Skills center and in October of 2009 obtained my
NABCEP Certificate of Knowledge. As of this date I have volunteered in
5 residential PV installations with the non-profit organization Grid
Alternatives to get my hands on experience.
I have attached my resume for your review. Thank you for your time and
consideration.
Sincerely,
Neftali Martinez, Jr.
NEFTALI MARTINEZ, jr
objective
Seeking a challenging position that will offer the
opportunity for growth, where I may utilize my
interpersonal skills and abilities to contribute to
the on-going success of the company.
Experience
March 2011-Present Allstate Insurance
Los Angeles, CA
Personal Lines Sales Producer
Contact new leads and cross-selling current clients.
Meet monthly company sales goals
Assist customer service department as needed
July 2010-Nov 2010 Brown & Brown Insurance
Woodland Hills, CA
Personal Lines Account Manager/Producer
Responsible for servicing assigned book of business
Review customer accounts and evaluate risks and
exposures
Cross-selling company products to existing clients.
May 2008- Sept. 2008 Business 1st Insurance Agency
Burbank, CA
Commercial Lines Broker Assistant
Contact new leads and cross-selling current clients.
Assist brokers in selling of various lines of business
including General Liability, Workers Compensation,
Contractors License Bond and Commercial Auto
Processing certificates of insurance and additional
insured certificates for current clients
1999-January 2008 Westwood Insurance Agency West
Hills, CA
Personal Lines Sales Agent/Customer Service
Representative
Handle high volume of incoming phone calls to the
department.
Sell company products (homeowners, dwelling fires,
umbrellas, condo and renters policies) to potential
clients.
Provide a timely resolution to customer issues
including all related activities leading to closure
Education And certificates
NABCEP Certificate of Knowledge (East L.A. Skills
Center)
CA Property & Casualty License
Undergraduate Work in Sociology (Cal State University
in Northridge)
. e-mail *********@*********.***
1009 N. Garfield Ave #7 . Alhambra, ca 91801 . Phone 626-***-****
Contact this candidate