Customer Service Manager

Location:

Posted:

August 19, 2011

JESSE M. RAMIREZ

Aloha, OR 97007

E-Mail: abgwu4@r.postjobfree.com

OBJECTIVE: Relocate to Northern California with a stable company with potential for advancement.

QUALIFICATIONS:

* 25 years Logistics, Warehousing and Inventory Control experience

* 25 years O.S.H.A. Certified Forklift Operator

* 6 years Management and 6 years Supervisory experience

* 6 years D.O.T. Hazardous Materials Training

* 10 years Safety Committee Member

* 7 years Purchasing/Planning and MRO experience

* 10 years Manufacturing experience

* Proficient in Lean Mfg. Concepts – 5S, JIT, Kaizen, TPM, Kanban, Poko, Muda

* Proficient problem identification and resolution

* Experienced with Daily Operational Reports, P&L and General Ledgers, Purchase

Orders-Logs and Accruals, Claims Processing, Preventive Maintenance Programs,

Inventory Control, Customer Service, Employee Training and Evaluations, Payroll,

Purchasing/Planning, MRP/ERP and SOP/Work instruction creation/maintaining.

COMPUTER EXPERIANCE

* Proficient in MS Office, Lotus Notes, SAP, Outlook, PowerPoint, Excel, Oracle, Visual Mfg.,

RF Plus, Custom Reports and ON-Base.

EMPLOYMENT

2004-Present Buyer/Planner-Raw Materials/MRO, Acumed – Hillsboro, OR

2001-2004 Operations Manager, Exel Direct - Portland, OR

1993-2001 Hostler/Dockworker Lead, USF Reddaway - Clackamas, OR

1987-1993 Warehouse Manager, Beaverton Packaging - Beaverton, OR

1985-1987 Stock Person, Sears - Tigard OR