Joanna J. Cantrell

***** **** *******

Newman Lake, Washington 99025

509-***-****

abgwtr@r.postjobfree.com

Privileging/Credentialing Supervisor

Career Objective: Motivated, driven, and experienced person with a strong

background in development and review of standard procedures/ language for

documenting individual site Privileging/credentialing processes and requirements. I

am looking for a career opportunity within your company that will allow me to utilize

my acquired knowledge and experience in a Privileging/credentialing Supervisory

position.

Summary of Qualifications:

Ability to manage, coach and supervise employees

Strong communication skills, both verbal and written

Ability to make sound decisions based on fact, urgency, guidelines, goals and

regulations

Extremely detailed oriented

Ability to work in a team environment

Proficient in PC Windows, Internet and Outlook

Professional Experience:

Set policies and procedures for privileging department in collaboration with

team leads.

Managed and coach Hospital Contact Team Leads.

Performed bi-weekly reviews of outstanding issues to ensure follow up &

help team leads resolve issues.

Worked with team leaders to ensure appropriate distribution of work.

Perform annual written performance reviews.

Worked with other managers in department to insure flow of communication

and corporation to meet company needs.

Contributed continuous review and amending of the Physician services

policies and procedures.

Established training of all privileging specialists

Prepared and reviewed weekly reports follow up with any outstanding issues.

Worked with staff to ensure appropriate distribution of work as well as

efficient and effective workflow processes.

Managed workflow to meet deadlines.

Education:

1988 Spokane Falls Community College (General Studies)

1987 Graduate of Ferris High School

Employment:

Privileging Supervisor – vRad/Nighthawk Radiology Services -8/2007 to

present

Billing Analyst - Avista Advantage - 10/2004 to 8/2007

Customer Service Representative -Columbia Lighting - 9/1988 to 10/2004

2 years at US Bank Proofing Center – 10-key data entry, entering nightly

deposits and balancing totals. Worked as a second job while I was at

Columbia Lighting. 4 hours 3 days a week

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