Manager Customer Service
Resume:
Ronald Hempel
Saint Cloud, FL 34772
********@*****.***
FACILITY SECURITY OFFICER
1. Dedicated and technically skilled business professional with a versatile administrative and customer service support skill set developed through experience as an assistant security manager, and special security officer.
2. Held TS/SCI Clearance with U.S. Navy from 2000 to 2011. (terminated due to Retirement)
3. Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and the bottom line.
4. Offer advanced computer skills in MS Office Suite and other applications/systems.
KEY SKILLS
1. Experience with NISPOM
2. Office Management
3. Staff Development & Training
4. Working Knowledge of JPAS
1. Understanding of DSS site and applicable references
2. Report & Document Preparation
3. Policies & Procedures Manuals
1. Records Management
2. Meeting & Event Planning
3. Inventory Management
4. Teambuilding & Supervision
EXPERIENCE
Electronic keymat and Comsec manager, mobile warfare unit Gulfport, MS
May 2000 to May 2003
Assistant security manager / special security officer and comsec manager, naval reserve center Orlando Fl.
May 2006 to May 2009, and October 2010 to March 2011.
Personally requested by Commanding Officer of Orlando Reserve Center to fill role of Security Manager from October 2010, until retirement in March 2011. At the time I was stationed in San Diego Ca, Communications station.
Results:
1. While stationed with Mobile Warfare Unit, was responsible for all Crypto and secure communications keymat and equipment.
2. During tenure at Reserve Center Orlando I was responsible for security clearances for over 750 military personnel. Responsibilities included, SF86 review and submittal, visit requests, maintaining and auditing records.
3. Training of all personnel under my tenure on all matters of security including comsec maintaining and handling procedures, IT securities for both work and home computing, and military security protocols.
EDUCATION
EKMS Managers Course - Fleet Training Center. Mayport, Fl. July – Aug 2000
Defense Security Service Academy Certifications – FSO Role in the NISP,
intro to FSO cirriculum, enrolled in 6 additional courses to complete FSO qual’s.
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