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Sales Customer Service

Location:
Collierville, TN, 38017
Posted:
August 20, 2011

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Resume:

DAVID N. RANDALL

**** ******* **** (***) ***-

9271

Collierville, TN 38017

*************@***.***

SUMMARY

? Extensive retail management experience including Big-Box and

Department Store

? 5 years of multi-unit experience in high volume retail stores

? Full P&L accountability for $365m in sales volume

? Soft lines/hard lines and grocery experience

? New store opening and remodel expertise

? Talent acquisition - Team development

? Shortage/inventory control knowledge

? Strategic and financial planning

? Superior execution of all customer service initiatives

? Coordinated corporate support of community activities

PROFESSIONAL EXPERIENCE

TARGET CORPORATION 2003 - 2011

District Team Leader, Memphis, TN/AR /MS 2006 -

2011

Managed annual sales volume of $365 million in 11 stores and achievement of

all sales goals, controllable profit and payroll expense. Supervised

executive team of 11 Store Team Leaders, 70 Executive Team Leaders and 1600

team members.

< Achieved or exceeded all operational goals and metrics to drive all

Target initiatives in price change control, inventory control, human

resources, and guest service.

< Received Golden Contribution award for 2008 and 2009 for achieving

sales and payroll to goal and controllable profit for the overall

district.

? Collaborated with business partners to strategically plan the needs of

the district and align with the objectives set forth by the company to

ensure all business goals are met.

< Awarded Talent Development Award for 2008 and 2009 for assessing,

recruiting and developing talent.

< Strong track record of communicating merchandise needs and trends to

senior merchants to meet the needs of Target stores and drive sales.

< Successfully executed all monthly planagrams and merchandising

directives to meet company objectives. Ensured proper follow up and

execution of all signing, advertisements and sale setups to drive

sales and excellent guest service.

< Successfully opened 3 new store locations and remodeled 7 existing

stores with no reduction in sales, or interruptions in service and

standards.

< Effectively recruited from four college campuses to hire executives

for Target training program.

? Acted as liaison for community events for Target House, St. Jude

Children's Hospital and local educational events such as the Extreme

Library Makeover.

Page 2

DAVID N. RANDALL

TARGET CORPORATION

Store Team Leader, Memphis, TN 2003 - 2006

Responsible for sales volume of $50 million, achievement of all service

initiatives and delivering bottom line controllable profit and expense

control.

< Managed 275 employees and 10 executives. Consistently developed talent

to promote to executive positions and future openings.

< Maintained shrinkage of .85% or less on an annual basis.

? Earned 3 Golden Contribution Awards for achieving sales to goal and

payroll control.

? Delivered excellent results on all Target merchandising initiatives

and company directives.

< Received Target MVP award for 2004, 2005 and 2006.

THE MAY COMPANY, FAMOUS BARR 1993 - 2003

General Manager, Springfield, IL 1997 -

2003

Responsible for annual sales of $43 million and profitability goals.

? Motivated 300 associates to meet sales, service, credit, and

merchandising goals.

? Awarded 2 President Club Awards for surpassing annual customer service

goals.

? Promoted 19 associates to management positions through the Store

Executive Training program.

? Controlled inventory of $18 million in merchandise. Maintained

inventory shrinkage of 1% or less on an annual basis through a strong

shortage culture and implementation of daily shortage control

measures.

General Manager, Bloomington, IN 1996 - 1997

< Full P&L responsibility for $20 million in sales volume.

Divisional Sales Manager, St. Louis, MO 1993

-1996

< Responsible for annual sales of $30 million in Men's, Women's Shoes,

Accessories, Hard lines.

DILLARD'S DEPARTMENT STORES 1984 - 1993

General Manager, Bossier City, LA 1990 - 1993

< Supervised inventory control of store merchandise of $10 million and

responsible for annual sales of $21 million.

Buyer, Little Rock, AR 1984 - 1990

* Strategic planning and merchandising of key assortments for Men's,

Housewares, Stationary, and Seasonal departments for 60 stores.

EDUCATION

B.S. Business Administration - University of Missouri at Columbia



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