Customer Service Manager
Resume:
***** ********* *****, ***********, ** 87123
a nnma *********@*****.***
Objective
To obtain a Receptionist position and provide outstanding customer service to new and existing clients.
Qualifications
Strong organizational skills C lerical knowledge: Telephone switchboard, copiers,
I ndependent and resourceful faxing, collation, excellent customer service, supply
I nterpersonal and team-building skills i nventory and ordering.
Computer knowledge: Word, Excel, Access, Power
Point, Publisher, as well as data entry. Used of Banner,
Outlook, and Office. Willing to learn new systems; quick
learner
Education
Central New Mexico Community College, Albuquerque, University of New Mexico, Albuquerque, NM
NM Art/Art History
Associates Degree in In tegrated Studies
Certificates in Phlebotomy and Clinical Laboratory
Assistant
Employment
University of New Mexico, Albuquerque, NM
Ceramics Studio Monitor, February 2010 to May 2010
Supervise and assist students. Attend to safety issues. General stocking of supplies, cleaning as needed, and
l abeling of materials.
University of New Mexico Clinical Tr ials Center, Albuquerque, N M
Clinical Laboratory Assistant, August 2008 to January 2010
O ffice duties including phone calls incoming/outgoing, faxing, copying, ordering inventory & medical supplies,
creation of databases and documents, mail sorting, delivery, pick-up, email, coordination between Primary
I nvestigators, and bookkeeping. Patient care, information collection, Paid On-Call duties, and routine check-in.
L aboratory duties, specimen collection, and processing. Periodic Organization of study materials, files, supplies, etc.
Central New Mexico Community College Job Connection Center, Albuquerque, NM
Work-study, J anuary 2007 to June 2008
Office duties including phone incoming/outgoing, data processing and collection, mailing, collation, assembly of thick
f iles of a large quantity, and inventory. Assist students and graduates as needed with job search, including
computer navigation, formatting of letters and resumes. Any other needs of staff such as assistance in job fairs,
mass mailings to graduates, and document editing and/or amendment from hard copy to new document.
K irklands, Albuquerque, NM
Seasonal sales associate, October 2006 to January 2007
Assist customers as needed, including phone incoming/outgoing, cashier, helping load customer merchandise, and
assisted in store re-sets.
Heri tage Home Healthcare, Albuquerque, N M
Personal Care Attendant, April 2003 to October 2006
In-home health aide providing assistance for clients. Consisting of personal hygiene, cooking, light cleaning,
medication needs, t ransportation to and from doctor appointments as well as errands.
Payless Shoes, Albuquerque, NM
Assistant Store Manager, September 2002 to April 2003
Supervision of employees, receiving, re-working displays, inventory, deposits, customer service and assistance with
shopping needs, cashier and stocking as needed.
C laire’s/Afterthoughts, Albuquerque, NM
Assistant Manager, October 2001 to September 2002
Supervision of employees, receiving, re-working displays, inventory, deposits, ear piercing, customer service and
assistance with shopping needs, cashier and stocking as needed.
Contact this candidate