Insurance Customer Service
Resume:
John Rosso
0157
Staten Island, NY 10308
***********@*****.*** Home: 718-***-****
OBJECTIVE:
To utilize a broad range of business knowledge, administrative, marketing
and communication skills with business expertise and comprehensive
experience. Meeting production goals and objectives while maintaining a
productive
and profitable book of business.
SUMMARY OF QUALIFICATIONS
. Extensive experience in procuring commercial property and casualty
insurance for various insurance companies.
. Skilled in prioritizing and coordinating many tasks simultaneously to
meet project deadlines.
. Strong problem solver with excellent analytical proficiency, detail
oriented, excellent verbal and written skills.
. Proven abilities to adapt capitalize and thrive in various business
environments.
. Self-motivated, flexible, resourceful and highly organized and
proficient.
PROFESSIONAL EXPERIENCE
Brownstone Agency, Inc., New York, NY
3/2008 - 2/2009
Senior Underwriter
. Responsible for marketing and underwriting Property/Package Real Estate
insurance accounts.
. Preparation of renewals for quotation by use of totally paperless Image
Right System.
. Rating, quote letters, issuance of binders, policies and endorsements
utilizing the Vantage Rating System.
. Manage and process thirty-five to forty-five renewals on a monthly basis
with a written premium of $350,000 to $500,000.
. Assisted in the creation of target markets as well as developing
marketing strategy.
. Statistical reporting of new business and renewal status to management on
a weekly basis.
The Travelers Companies, Inc., New York, NY
4/2007- 2/2008
Account Executive, Inland Marine Division
Responsible for marketing and underwriting various types of Inland Marine
Insurance and managing the renewal process. Lines of business include
Builders Risk, Motor Truck Cargo, Fine Arts and Installation Risks.
. Assisted in the creation of Target Markets as well as developing
Marketing strategy.
. Conducted on-sight inspections of ground up constructions and buildings
being renovated.
. Review all risks for compliance of life safety codes and with state
insurance regulations.
. Statistical reporting of new business and renewal status to management on
a weekly basis.
. Substantial involvement in loss control analysis.
LCJ Associates Inc., Brooklyn, NY
3/2006 - 4/2007
Financial Consultants
. Responsible for cultivating current client base to create property and
casualty prospects and sales.
. Assisted in the day to day administrative duties.
. Developed strategic sales initiatives to enhance client relationships.
. Statistical reporting of new business and renewal status to management on
a weekly basis.
. Assisted Accounting Department in resolving accounts payable issues.
Acted as liaison between various departments and clients.
John Rosso
Page 2
Aon Risk Services, New York, NY
3/2003 - 2/2006
Senior Client Specialist
Responsible for managing the renewal process, including creation of
coverage specifications, exposures and loss summaries. Communicate
regularly with syndication and responsible for maintaining relationships
with other business units.
. Analyze renewal information to verify client data and exposures from year
to year in preparation of final draft submission for marketing of the
renewal.
. Coordinate with Document Production in the issuance of auto
identification cards, certificates of insurance and posting notices.
. Initiate and manage Post Placement activities including invoicing
certificates of insurance, auto identification cards and posting notices.
. Update current renewal in the Accounts Management System.
. Interacted with all levels of management and their offices across the
organization locally and internationally.
THE HEFFNER AGENCY, New York, NY
8/2002 - 2/2003
Underwriter/Wholesale Insurance Broker
Responsible for marketing and underwriting Multi-Line insurance account
risks as submitted to the agency by sub-producers and agents.
. Substantial involvement in marketing and customer service of accounts.
. Detailed analysis and underwriting of various types of insurance risks.
. Interacted with various departments in order to maintain quality of
product.
BARKLY COVERAGE CORP., New York, NY
5/2001 - 8/2002
Senior Commercial Lines Underwriter/Sales
Responsible for marketing and underwriting Multi-Line insurance accounts.
. Administered large Real Estate accounts consisting of residential and
commercial high rise buildings.
. Substantial involvement in loss control.
. Development of target markets.
YASUDA FIRE & MARINE INSURANCE COMPANY OF AMERICA
3/1997 - 1/2001
Senior Commercial Lines Underwriter/Sales
Responsible for marketing and underwriting Multi-Line insurance accounts.
. Administered large Japanese accounts submitted by Company producers and
Marketing Department.
. Responsible for development and maintenance of domestic business.
. Substantial involvement in underwriting of international accounts with
SONY, Mitsubishi, Cannon and Panasonic.
ADDITIONAL EXPERIENCE
Classes of business handled included Manufacturers, Importers, Restaurants,
Distributors, Wholesalers, Habitational Service Industries, Inland Marine,
Crime and Habitational. Previously employed with Public Service Mutual
Insurance Company, Fireman's Fund Insurance Company, CIGNA Insurance
Company, Atlantic Mutual, AIG and CGAetna.
EDUCATION
The College of insurance, New York, NY, Bachelor of Business Administration
Degree, Property/Casualty Insurance
COMPUTER SKILLS
Microsoft Office; Outlook; PowerPoint and Excel.
Contact this candidate