Customer Service Executive Assistant

Donna M. DiMonte

Experience

April **** - Present AstraZeneca (AZ)

Wilmington, DE

Administrative Coordinator - GMSO CV- GI- RITA and GMSO Digital Marketing

November 2003 - August 2010 AstraZeneca (AZ)

Wilmington, DE

. Provided professional administrative support to two Executive Commercial

Brand Leaders (CBLs) for two TA's - CV and RITA teams, four global brand

managers and two digital marketing directors in the Global Marketing

Sales Organization

. Led and facilitated key logistics for six successful advisory boards

linked to brands objectives

. Ensured key compliance activities were completed within compliance and

integrity guidelines

. Facilitated key logistics for a virtual advisory board used as an

alternative option when the volcanic ash erupted in Europe and the

advisory boards was canceled due to travel restrictions.

. Key liaison with Procurement and Purchasing to ensure SOW agreement is

executed in EZBuy system to generate a purchase order

. Liaison with Accounts Payable to ensure monthly payment of invoices to

align with the CBL's budget (CV-GI-RITA and the digital marketing group)

. Flag to key managers the monthly accruals when monthly invoices don't

make proper accounting close

. Led and mentored two administrative peers to ensure coverage across CV

brand team for key admin activities.

. Coordinated special team activities, off-site meetings, scheduled US and

Global videoconference meetings, Webex meetings

. Maintained up-to-date calendars; booked complicated global and domestic

travel for seven managers

. Prepared and composed routine to moderately complex highly confidential

documents; prepared monthly AZER

. Liaisoned with Swedish and UK counterparts on a monthly basis for

scheduling face-to-face meetings and videoconferences both on-sight and

at off sight venues

. Led and facilitated AstraZeneca sponsorship, attendance and participation

in key organization within the CV organization. Responsible for entering

sponsorship donation into Ezbuy and coordinating the American Heart

Association Annual Heart Ball, Heart walk and "Go Red for Women"

Luncheon

. Member of EZBuy Purchase to Pay Group

April 2001 - June 2003 AstraZeneca (AZ)

Wilmington, DE

Administrative Coordinator - Cardiovascular Marketing - April 2001 -

June 2003

. Provided administrative support to the Market Research Manager and seven

direct reports in cardiovascular group

. Scheduled interviews for job postings in Market Research

Various roles at CERTAINTEED CORPORATION / INSIGNIA CORPORATION

. Executive Assistant to the President of Insignia, Inc. (2000 - 2001)

. Stay At Home Mom / Homemaker (1987-2000)

. Executive Assistant to Vice-President of CertainTeed Corporation, Vinyl

Building Products Division (1981-1987)

Key COMPENTENCIES

Proven project management skills; focused, results-oriented and

highly motivated

Excellent oral and written communication skills

Strong aptitude for managing multiple projects within tight

timeframes

Ability to navigate and network at all levels of company hierarchy to

achieve desired results

Extensive experience with the coordination and preparation of CBL

meeting pre-reads and agendas for meetings

Excellent customer service and people skills

Education

Montgomery County Community College Blue Bell, PA /

Archbishop Kennedy HS Conshohocken, PA

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