Customer Service Sales

Gaone Mogobe

**** ********** **

Dunwoody, Ga ***38

Cell: 314-***-****

*******@*****.***

Personal Profile

Dependable professional experienced in providing support to senior management.

Experienced in customer service and supervising employees. Highly motivated team

player that can effectively manage multiple priorities. Skilled communicator with

management, vendors and clients. Always enthusiastic about work. Well rounded worker

with ethical values and principles. Possess the highest degree of integrity supported by a

flawless record of maintaining confidentiality.

• •

Administration Business Process

• Coordination

New Initiative

•

Implementation Data Analysis

• •

Customer Service Time Management

• •

Vendor Inquiries Data Management

Experience

Aaron Rents Inc, Atlanta GA January 2008-Present

Office Administrator

• Coordinates the interviewing process between management and new hire

candidates

• Coordinates and perform a range of staff as well as operational support

activities for the unit.

• Serve as a liaison with other departments and operating units in the resolution

of day to day administrative and operational problems

• Provide general support including benefits administration and payroll

• Provide support in the implementation of business solutions

• Coordinate procedures to collect and review information needed to assist in

billing and accounting support services to meet business results, deadlines

and reporting

• Perform pre-employment background check on potential new hires

• Perform general office duties such as ordering supplies, answering phones and

filing documents.

• Provide support for all new hire and onboarding activities

• Assist with special projects as needed

Finansure, Chicago IL May 2007-Sep 2007

Accounts Payable

• Review and verify invoices have been received

• Insure payments are processed correctly and in a timely manner

• Responded to information request both internally and externally promptly

• Completed other miscellaneous administrative duties and projects as

assigned

Kaplan University, Chicago IL Mar 2006-Apr 2007

Admissions Advisor

• Recruit, interview and qualify prospective students

• Ensure the quality of service is accurate and expedient

• Timely answer student emails and calls

• Delivered sales presentations to potential students demonstrating benefits and

features associated with the product.

• Exceeded monthly quota for talk time, interview completes and enrollments.

Vanguard Car Rental, Chicago IL Jan 2003-Feb 2006

Rental sales Agent

• Assisted customers with their rental as well as their returns.

• Determined, researched and resolve customer billing disputes

• Heavy customer contact as well as working with sales managers

• Demonstrated sound decision making skills

• Prepared spreadsheet and daily game plan for the morning shift

Lindell Quik Print, St. Louis MO Jan 2002-Jan 2003

Office Manager

• Advised and assisted clients in the office by placing orders and overseeing

work.

• Managed office of three employees: scheduled and delegated; tracked payroll

and time sheet.

• Implemented and coordinated activities for product display, special sales

promotions which helped increase sales.

• Implemented employee training

• Provided staff leadership

• Managed maintenance of office building.

• Provision of assistance to the store manager in administration of benefits plan.

• Provided assistance in hiring, and performance reviews.

• Coordinated compliance with organizational procedures and policies

Education St. Louis University, St Louis Mo

Bachelor Of Arts, December 2002

Major: Communication

Minor: Psychology

Capella University, MBA in HR expected Dec 2012

Contact this candidate