Human Resources Manager

JESSICA L. BAKER, SPHR

**** ********** ****** ( Weymouth, Massachusetts 02189

781-***-**** ( *************@*******.***

http://www.linkedin.com/in/jessicalbaker

SENIOR-LEVEL: Global Head/Human Resources Director/Business Partner

Results-oriented human resources professional with extensive experience

enhancing corporate success through exceptional development and management

of processes and programs. Specialize in organizational development, change

management and establishing employee development programs. Known for

creating strong partnerships with executive and senior management and

successfully leading in global matrixed environments. Hands-on manager who

expertly mentors and builds cohesive teams that consistently exceed company

goals and objectives. Areas of expertise:

Organizational Development ( Strategic Planning ( Talent Planning ( Change

Agent ( Executive Coaching

Employee Development ( Process Development ( Compensation Plans ( Project

Management

Team Leadership ( Team Building ( HRIS Implementation ( Performance

Improvement

PROFESSIONAL EXPERIENCE

THE BANK OF NEW YORK MELLON ( Boston, MA ( 2008-Present

Asset & Wealth Management and securities servicing company with 49,000

employees worldwide

Vice President, Global Head of Recruiting, Investment Management

Responsible for leading a global team in delivering talent acquisition

strategies and services to the Asset & Wealth Management businesses, all

with a focus on a positive internal client and candidate experience.

. Contributing member in a global corporate recruiting services &

structural review initiative

. Selected as a Program Manager for the global HR formal mentoring program

. Participating member of the Human Resources & Corporate Affairs Operating

Committee

Vice President, Human Resources Business Partner, Asset Management

Provide HR consultative support to the North American sales, marketing and

client service; strategic planning; and operational support. Responsible

for developing, implementing and administering HR programs in collaboration

with Centers of Excellence. Analyzes HR challenges and recommends

solutions that deliver tools and techniques for managers in coaching,

development and retention of their talent. Oversight of Graduate

Recruiting Program and dedicated line of business recruitment support.

. Led an enhancement effort of the Global Talent & Recruitment Strategy for

the Division

. Co designed with L&D a divisional Global Talent Review Planning process

for first time implementation

. Steering committee member for the development of a Focus on Performance

manager training program

. Developed a Divisional HR Metric Dashboard

. Divisional team lead on Corporate wide HR initiatives: Severance Plan

redesign, New Employee On Boarding Program, Performance Management,

Corporate rollout of a new compensation planning system

. Divisional lead on corporate restructuring initiative with direct

oversight for 75+ global employee reductions

. Selected as a Mentor in the global HR mentoring program

BOSTON FINANCIAL DATA SERVICES ( Quincy, MA ( 2006-2008

Transfer agency for the mutual fund industry with 3,000 employees in

multiple locations nationwide.

Senior Human Resource Consultant

Consult with all levels of management within various divisions, acting as a

business partner on issues such as employee relations, business strategy

development and organizational development. Provide process reviews,

leadership development, compensation analysis and employee reviews for

groups with as many as 800 associates. Develop and facilitate training

programs. Mentor junior HR employees in developing skills and capabilities.

Serve on committee to increase effectiveness of corporate communications

and Metric committee.

. Developed an intranet-based manager toolkit that provided instruction

and guidance on administering and development of the employee lifecycle

in a low-cost easily accessible format.

. Led standardization & design of corporate policies and facilitation of

the performance improvement process, managing performance problems and

writing effective performance appraisals

. Increase employee satisfaction by establishing a divisional recognition

program.

. Recommended and implemented an enterprise-wide reorganization of HR

consultants based on a strategic approach to assessing level of

engagement.

. Honored with 2 "You Make the Difference" awards and nomination for the

first ever high potential leadership program.

REZ-1, INC. ( Newton, MA ( 2000-2006

Nationwide software asset management company with 85 employees.

Director of Human Resources

Led enterprise-wide HR function, establishing policies and programs to

support rapid growth while instilling a strong corporate culture.

Functioned as a resource and consultant to senior managers, providing

coaching for talent development or performance issues. Oversight for team

in talent acquisition, employee retention, training & development, employee

rewards, compensation and benefits, and employee relations. Directed all

HRIS and payroll activities, researching new vendors and adding new

products/services when needed.

. Effectively guided organization through 3-fold growth within 5 years,

establishing better executive relationships and fueling a better

appreciation for the HR function company-wide.

. Recruited and on-boarded 60% of corporate population while maintaining

just 4% turnover.

. Automated the recruitment process, decreased payroll errors and

streamlined processes by implementing an HRIS.

. Developed a standardized compensation program with fully benchmarked

positions and pay grades to ensure consistency in compensation

decisions.

. Initiated in-house professional development programs to improve

communication, leadership, project management and teambuilding.

HOLLAND MARK EDMUND INGALLS ( Boston, MA ( 1996-2000

Advertising agency with 130 employees serving customers nationwide.

Corporate Accounting Manager

Oversaw all aspects of corporate accounting, including payroll, accounts

payable, collections and general accounting. Directed month- and year-end

closings, preparing financial statements for executive approval. Led the

budgeting and forecasting function. Supervised 7 personnel in daily cash

management, 401k administration and tax filings. Managed external auditors

and bankers, as well as vendor relationships.

. Coordinated implementation of a new accounting and media software

package.

. Decreased the monthly close cycle to 7 business days by continuous

improvement of accounting processes

. Successfully completed year-end close despite unexpected senior talent

loss, learning and documenting a full system of additional processes.

. Honored with merit and above-and-beyond awards for achievements on

special projects.

EDUCATION

Master of Business Administration in Human Resources Management May 2006

University of Phoenix ( Phoenix, Arizona

Bachelor of Science in Business Administration in Accounting May 1996

Salem State College ( Salem, Massachusetts

CERTIFICATIONS & PROFESSIONAL DEVELOPMENT

HRCI - Senior Professional in Human Resources

Insights Discovery Accreditation

SHRM Learning System - Northeastern University ( Certified Management

Accountant Preparation Course

AFFILIATIONS & PUBLICATION

NEHRA Member - Committees, Co-Chair Metrics 2008-Current, Professional

Development 2004-2008

SHRM Member ( BNY Mellon Women's Initiative Network Member

Aberdeen - Research Advisory Council Member 2009 - Current

Human Capital Institute - Executive Member Human Capital Strategy Workgroup

Publication: Talent Management Magazine - "Talent Planning; Start With a

Business Review" November 2010

http://www.nxtbook.com/nxtbooks/mediatec/tm1110/#/18

Contact this candidate