Human Resources Management

GABRIELA OJEDA, SPHR

*** ***** *****, ******, ** 33327 305-***-**** (H) 305-***-**** (M)

email: ***********@*****.***

Objective

To secure a challenging human resources management position with a world class organization requiring an effective

team leader with significant generalist experience and demonstrated track record for delivering results

Profile

Motivated bilingual human resources professional with a successful ten year track record of generalist level

experience in the various areas of HR and general management including recruitment and retention, conflict

resolution, change management, organizational development, labor relations and salary administration. Highly

competitive, passionate, persuasive and articulate with a strong focus on business results. Demonstrated experience

initiating cost containment initiatives resulting in significant savings for companies. Proven ability to develop strong

relationships with all levels of the organization and in particular building strong partnerships with senior

management enhancing organizational performance through effective alignment of people initiatives with corporate

goals. Domestic and International experience.

Skills Summary

1. Employee Relations 7. Performance 14. Policy Design & Administration

2. Conflict Resolution Management 15. Legal Compliance

3. Recruiting & Staffing 8. Organizational 16. Corporate Investigations

4. Retention & Succession Development 17. HR Audits

Planning 9. Training Development 18. Labor Relations

5. Inclusion & Diversity 10. Coaching & 19. Reductions In Force

6. Project Management Development 20. Alternative Dispute Resolution

11. Team Building

12. Employment Branding

13. HRIS

Career Accomplishments

Successfully designed and implemented a shared services model in the HR organization supporting two

business units in functions of recruiting and workers comp leading to significant cost and time savings – Dean

Foods

Identified and rolled out a key cost HR initiative that included role consolidations and workforce

reductions leading to $50K in savings – Dean Foods

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Grew the business by 50% in revenue during the course of 3 years – Lingua Advanced Language

Solutions, Inc

Designed, developed and successfully delivered Initial and Advanced HR Training to District Sales

Managers across all US regions (6 in total) leading to a significant decrease in employee relations issues –

Schering Plough

Benchmarked hiring practices within the Pharmaceutical industry, delivered recommendations to Senior

Sales Management and successfully implemented plan of action aimed at reducing 20% costs of hiring –

Schering Plough

Created a Sales Summer Intern Program for the 2003 recruitment season that was recognized by senior

management as a very successful and targeted program. Schering Plough

Designed and implemented a region wide recruitment, behavioral based interviewing and skill matching

procedure to reduce new employee turnover resulting in a decrease in turnover of 15% throughout the

organization. Andersen Consulting Andean Pact

Professional Experience

DEAN FOODS McArthur Dairy, LLC – Miami, FL

Human Resources Business Partner, Jul 2009 to present

Partner with senior management in providing day to day HR support to five Distribution Centers and

one Manufacturing facility union and non union employees in South Florida to the Leadership team on policy

design and interpretation, employee relations, coaching and development, career advancement and succession

planning, recruitment of talent, change management and other people processes critical to achieve

organizational effectiveness

Lead and provide direction to a team of two HR Coordinators in the day to day duties of the department

Implemented different organizational HR initiatives that includes a Performance Management System,

Talent development and Cultural change and development

Facilitated a massive organizational restructure for the sales organization that involved creation of

communication strategy to key stakeholders, change of work and duties, layoffs and cultural change

Frequently delivering training to Managers and Supervisors on different people processes (performance

management, diversity and harassment, people planning, policies and processes, etc)

Served as a representative in a regional committee aimed at developing and implementing a new HR

initiative rolled out across the region

Acting in a regional audit committee as a regional HR auditor to other divisions in the Southeast region

Currently serving as the interim Manager for Florida in the Sales and Distribution organization (over

800 employees)

LINGUA ADVANCED LANGUAGE SOLUTIONS, Inc – Weston/Davie, FL

Associate Director, Jan 2005 to Jun 2009

Reason for leaving: Returning to Human Resources

Partnered with president on creating company’s marketing and business development in order to grow

summer camp program and translations business

Managed company’s website and company’s material

graphical design for marketing and advertising

Controlled company’s finances and accounting duties

Recruited, coached and developed and managed

performance of company’s pool of instructors and administrative personnel

553 Penta Court, Weston, FL 33327 305-***-**** (H) 305-***-**** (C) ***********@*****.***

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THE GROUPE DANONE. Danone de Mexico S.A. de C.V. – Mexico. City, Mexico

Organizational Development Associate Manager, Feb 2004 to Aug 2004

Reason for leaving: Relocating to USA

Designed and implemented an organizational effectiveness strategy aimed at changing and reinforcing a

cultural change

Fully designed and coordinated the company’s annual managerial event which gathers 100+ directors

and managers to discuss and share information and foster collaboration among the group

Effectively implemented and co managed corporate recruiting program “Trust” for the first time in

Mexico aimed at attracting young talent from different Mexican schools with a success rate of more than 50%

recruits at the end of season

Performed annual identification of training needs corporate wide and designed individual development

plans based on the core competency model of the organization

SCHERING PLOUGH CORPORATION. Kenilworth, NJ

Human Resources Manager – Schering Laboratories Division, Feb 2001 to Nov 2003

Reason for leaving: Relocating to Mexico

Provided HR support and assistance to 500+ sales employees in two US regions on policy interpretation,

career advancement, coaching and development, recruitment of talent, employee relations and other on a daily

basis

Effectively assisted Sales Management in the identification and development of high potentials and

succession planning in the region resulting at reducing turnover by 5% nationwide

Assisted Sales Management in the effective resolution of employee relation issues and progressive

disciplinary action

Continuously counseled and coached managers on the performance management and Leadership

Development processes

Participated and assisted in a massive Reduction In Force process strategy in the Field Force and

managed the recruitment process for all displaced employees rehired from the Reduction in Force nationwide

Selected to participate in a exclusive Management Associate Program in order to accelerate career

progression and development within the company (Rotations within different divisions in the company: Animal

Health, Global Manufacturing, International Division & Schering Laboratories)

THE GENERAL ELECTRIC COMPANY. GE Capital Services – Stamford, CT

Human Resources Leadership Program Intern, Jun 2000 to Aug 2000

Reason for leaving: Going back to School

Developed global practices and guidelines for the Restructuring/Reduction in Force implementation

process ensuring consistency across all GE Capital businesses around the world

Designed and implemented the Restructuring/RIF intranet site in GE Capital’s worldwide intranet

Developed communication strategy aimed at ensuring the appropriate use of the site by the HR

community

ANDERSEN CONSULTING, Andean Pact Office – Caracas, Venezuela

Training & Recruiting Management Specialist, Aug 1996 to Oct 1997

Reason for leaving: Relocating to US to pursue an MBA

Developed a Human Resources Intranet consisting of employee photo board, professional and

academic information, project experiences and training to encourage managers’ involvement in staffing

tasks.

Designed and participated in the implementation of a Human Resources Database and a monthly

HR Newsletter that efficiently managed and improved communication channels within the firm

Efficiently implemented the roll out of the new release of the training management system

553 Penta Court, Weston, FL 33327 305-***-**** (H) 305-***-**** (C) ***********@*****.***

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Managed daily administration of the training program for the Caracas and Bogota Offices to

increase the efficiency of training and development programs

Designed and implemented Change Management initiatives that led to the firm’s core values

improvement

Education

THUNDERBIRD, School of Global Management – Glendale, AZ

WEATHERHEAD SCHOOL OF MANAGEMENT, Case Western Reserve University – Cleveland, OH

MBA/Masters of International Management Dual Degree, Dec 2000

UNIVERSIDAD CENTRAL DE VENEZUELA – Caracas, Venezuela

Bachelors Degree in Psychology, Apr 1995

(Five year advanced degree)

Graduated Cum Laude. Ranked # 1 out of 29 in Class of 1995

SPHR Certification –Society of Human Resources Management

Additional Information

Proficient in Spanish (Native Speaker) and English (Fluent)

Proven advanced computer skills in Microsoft Office, Lotus Notes, Applicant Tracking Systems,

Brassring, Taleo, Crystal reports, Quickbooks, ADP

Professional courses on Team Development, Leadership skills, Performance Management, Effective

Recruiting and Targeted Selection

Member of Society of Human Resources Management (SHRM)

Member of Greater Miami Society for Human Resources Management (GMSHRM)

Member of National Society of Hispanics MBA (NSHMBA)

Member of Professional Business Women Association

REFERENCES AVAILABLE UPON REQUEST

553 Penta Court, Weston, FL 33327 305-***-**** (H) 305-***-**** (C) ***********@*****.***

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