Customer Service Manager

Dolores Gomez

*** ** *** **

Wharton, Tx *****

Cell: 979-***-****

Email: ***************@*****.***

________________________________________________________________________

OBJECTIVE

To obtain a position as a Human Resource Payroll Specialist that

utilizes my experience, communication, interpersonal, organizational

and customer service skills, in order to increase productivity

within an organization.

EDUCATION

Boling High School Boling TX

Aug 1976 to May 1980

Wharton County Jr College Wharton TX

Aug 1980 to Dec 1981

WORK HISTORY

Accounting Clerk

Maxim Egg Production March 2011 to Present

Supervisor: Connie Ortiz Boling TX

Tel: 979-***-****

My responsibility as a Accounting Clerk was to assist with

processing invoices.

. Release invoices

. Make corrections such as deleting or adding charges.

. Process deposits on each group of invoices.

. Answer phones

. Helping customers

Human Resource Generalist Aug 1982 to Jan 2011

Gulf Coast Medical Center Wharton, Tx

Manager: Loretta Flynn Tel: 979-***-****

My responsibility as the Human Resource Generalist was to assist with

the administration of the day to day operations of the Human Resources

functions and duties.

Responsibilities:

. Conducting employee orientation, development and training

. Provided company benefit plan information and maintain all

benefit information.

. Entering all employee information and changes into payroll

system

. Assisting employees with questions relating to payroll and

benefits

. Maintenance of employee files

. Process 401(K) enrollment and terminations

. Handle all walk-in applicants and answered all phone calls

. Ensuring employees received FMLA forms when eligible.

. Maintained all education and licensure records on employees

. Processing all new hires and terminations.

Receptionist Sept 1981 to Oct 1981

Western Reserve Oil Company Midland, Tx

Manager: William Beverage Closed

My responsibility as the Receptionist was to assist with general

administrative and clerical support.

Responsibilities:

. Answer telephone, screen and direct calls

. Take and relay messages

. Provide information to callers

. Direct persons to correct destination

. Knowledge of staff movements in and out of organization

. General administrative and clerical support

. Prepare letters, receive and deliver mail

. Maintain appointment diary either manually or electronically

Pharmacy & Store Clerk Oct 1980 to Sept 1981

Dean's Pharmacy Wharton, Tx

Owner: Morris Dean Closed

My responsibility as the Pharmacy & Store Clerk was to assist

customers. Assist with the day to day operations of the store.

Responsibilities:

. Order supplies for the store

. Make Bank Deposits

. Assisting customers

SOFTWARE/SYSTEM SKILLS

. Type 50 wpm

. Scanner, Fax, 10 key by touch

. Microsoft Word, Excel

. Kronos Self Service

. Health Net

LANGUAGE SKILLS

. Speak and understand Spanish

CERTIFICATION

. Notary

REFERENCES

Teresa Mata Cell: 979-***-****

Victoria Martinez Cell: 281-***-****

Teresa Lilie Cell: 979-***-****

Delores Cox Cell: 979-***-****

Contact this candidate