Sales Customer Service

Kelvin_Pollocks________________________________________________

**** ****** *****

Douglasville, Georgia 30135

Email: *********@*******.***

Contact: 404-***-****

EDUCATION

Strayer University, Associate of Arts, 2009-Present, Marketing

Western International College, Bachelors of Science, 2006, Business

Administration

Core Skills

Word Processing -Microsoft Word, Excel, PowerPoint, Access and Publisher

Academic Learning - Blackboard and Angel

WORK EXPERIENCE

Sales Representative. Elite Waste & Recycling

8/11- Present

. Canvass residential trash and recycling services sales

. Identify territories for sales results

. Create and submit contracts for processing of services

Account Manager. About Atlanta Georgia Inc

5/11- Present

. Generate future prospects for business profiles

. Cold calling

. Direct Mail

. E-mail Marketing

Company Representative. Sub Contractor

6/10 - 5/11

(Fannie Mae Home Ownership/Bank Owned Foreclosures)

. Complete assigned contracts via email

. Documented completed services with stamped date and time digital

photographs

. Secure properties after services

. Managed small team of contractors

. Share file software use with photograph proof uploads

Sales Associate. Strictly, Inc

1/10-5/10

. Participated with sales promotions and campaigns

. Worked assigned territories

. Developed and maintained positive relationships with team members and

customers

. Provided comprehensive knowledge of product and services

Customer Service Associate. United Parcel Service

2/08-10/09

. Assisted customers locate shipped and packed items using software

tracking system

. Answered inbound and outbound calls with multiple phone lines

. Problem solved customer complaints with efficiency and accuracy

. Packed and shipped various items on all company service levels

. Updated OSHA testing requirements

. Ensured company safety on campus

Dock Receiver. Dade Paper

4/07-1/08

. Completed purchase orders and verified inventory received

. Operated forklift to remove product from trailer to destination bins

inside warehouse

. Cycled counted routinely for clear bill of lading and shelf inventory

. Documented inventory sheet corrections for supervisor's approval

. Maintained clean and clear work environment to prevent work related

injuries

Selector/ Forklift Operator. ACC Distributors

9/01---04/03

. Selected and tagged orders for deliveries

. Followed computer software to locate shelf destination of items

. Operated forklift to reach orders by bin locations

. Operated equipment in cold climates

. Cycled counted routinely for accurate purchase orders

. Inspected items for expired dates and damages

. Maintained a clean and clear work environment to prevent work related

injuries

Environmental Horticulture Specialist. Abigail Plantation

5/00---8/01

. Performed professional landscape designs and irrigation systems

. Completed daily equipment checklist documents for performance

Master Cook/ Food Preparer. Shoney's Restaurant

2/98---6/99

. Performed food preparation and menu guidelines

. Maintained kitchen safety... fryer levels and oils

. Maintained sanitized work area to ensure food safety and prevented bodily

injury

Lead Foreman .Telfair Roofing

5/95 - 10/99

. Supervised on site laborers for assigned projects

. Approved contracts to begin small projects

. Negotiated pricing with clients to close contracts

. Followed up on company job sites in progress

. Distributed payroll for all laborers and employees

COMMUNITY AFFLIATIONS:

Youth Organization Program Developer

Mentor/Assistant Teacher (2007-Present)

Boys Youth Group (Faith Based)

Mentor (2007-Present)

References Available upon Request

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