Sales Customer Service

Location:

Posted:

August 20, 2011

Carlos Espinoza Resume

Email Address *********@*****.***

SUMMARY OF QUALIFICATIONS

A results-oriented professional with excellent qualifications in SALES/MARKETING, PUBLIC

RELATIONS,

CUSTOMER SERVICE and MANAGEMENT . Possess outstanding communication and interpersonal

skills.

KEY Strengths Include:

• Proven track record of success in expanding sales and profit margins.

• Specialize in developing and enhancing long-term client relationship.

• Outstanding sales closing abilities.

• Thorough commitment to continuous professional growth.

PROFESSIONAL EXPERIENCE______________ ___________

INDEPENDENT DISTRIBUTOR: Matco Tools – La Habra, CA & Jackson’s Auto Supply Brea,CA

Generate sales to independent Repair shops,automotive dealerships, body shop throughout

North Orange County and Los Angeles County. Prospect for new accounts and schedule

appointments Set-up and oversee credit accounts as well as performing all collection need.

Monitor accounts and utilize in-depth product knowledge to increase sales from existing

clients. Accomplishments/Awards Expanded region from 80 to 289 accounts.Won Customer

Service and Sales Awards as well as Top 10% in Nationwide Sales. (2004 to 7/2011)

PARTS COUNTER SALES: Anaheim Chevrolet-Anaheim, CA

Provided professional customer service to individual customers, commercial accounts and

internal departments. Collaborated with accounting in setting –up accounts for local repairs

Shops and body shops .Coordinated special orders with the sales staff for aftermarket products.

Accomplishments: Improved inventory efficiency and reduced costs by 25%.(1999 to 2004)

Carlos Espinoza Resume

PARTS COUNTER SALES: Irvine City Auto Parts –Irvine,CA

Open/closed the store and verified stock daily .Ensured shelves were full and checked previous

Day’s sales. Worked closely with accounting department to check in-stock items and get accurate

counts .Interacted with customers to order special items also care of mid duty,

and heavy duty truck department customers accounts . (1994 to 1999)

_________________ _ EDUCATIONALBACKGROUND_____________________________

CERTIFICATIONS: ABS Brakes Systems, Electronic Climate Control, Systems Emission Control

Systems, Mid duty Truck, heavy duty Truck Parts and ASE P2 Automotive Parts Specialist