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Sales Customer Service

Location:
Chandler, AZ, 85249
Posted:
August 21, 2011

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Resume:

*** *. ****** ***** *****: 480-***-****

Place

Chandler, AZ 85249 Email:

********@*******.**

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Melody Brass

Professional Eleven years of progressive experience in

Summary Purchasing, Sales and Administrative

responsibilities. Lead procurement activity for

Industrial and HVAC markets. Outstanding

negotiation, analytical, business, technical,

interpersonal and communication skills.

Independent, self-starter with excellent

organizational and project management skills.

Detail oriented with solid ability to troubleshoot

and problem solve. Excellent time management and

prioritization. Strong focus on vendor and client

relations.

Experience 1999-2009 MCR Technologies, Inc. Lake Forest, CA

A leading manufacturing reseller of flow, pressure,

temperature and analytical measurements, recordings

and controls

Lead Purchasing Specialist / Inside Sales -

Industrial, Municipal and HVAC

Purchasing duties include, but not limited to:

Product and pricing negotiations, Product research,

Quality and value assessment based on customer

application, Manage and maintain discounting

contracts for both vendors and customers, All

aspects of order processing - follow ups, order

status, trouble-shooting and monitoring. Lead and

train other purchasing associates

Inside Sales duties include, but not limited to:

Customer Service, Quotation Processing, Invoicing,

Accounts Receivables, Collections, Accounts

Payables, Shipping and Receiving Duties, Customer

Correspondence, Trouble-Shooting, Vendor

Correspondence, Hold and manage personal sales

accounts, Assist with sales for 5 outside salesmen

and repair technician, Assist directly to the owner

of the company.

1998-1999 FMN Capital Laguna Hills, CA

Financial Management Network, Inc. is a

full-service, comprehensive financial advisory

firm.

Assistant to Director of Operations

Duties Included: Managing and supporting key, high

profile client accounts, Client Correspondence,

Financial and EOD Reports, Assisting Director of

Operations in any and all needs

Computer Skills Proficient in Word, Excel, Outlook, Outlook

Express, QuickBooks Accounting Software, ACT and

ACE Database Software. Advanced usage and

resourcing from the internet.

Education and Saddleback Community College -Mission Viejo, CA

Professional 1998-1999

Development Laguna Hills High School - Laguna Hills, CA

1994-1998

Several vendor and industry product training

courses 1999- 2009



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