Administrative Assistant Manager

Nathan Whitehead

**** ******** **., ******, ** **061 / 512-***-**** /

**************@*****.***

Career Targets: Office Administration

Over 15 years of experience in office administration including Office

Manager, and Administrative Assistant positions. Diverse background

includes private and public organizations, large and mid-size companies,

and leadership/support functions.

Consistent success in meeting goals on basic and complex projects.

Collaborate effectively with customers and employees at all organizational

levels. Experienced trainer/mentor. Generate time and cost savings by

streamlining processes (including automated solutions) and influencing team

performance improvement.

Core Knowledge/Skill Areas:

Confidential Communications Report/Data/File

Management

Business-Technology User

Alignment Communications/Support

Office Administration & Workflow

Support Planning/Prioritizing

Technology Skills:

PC, MS Office (Word, Excel, Outlook, Access); Crystal Reports; Corel Photo

8, Harvard Graphics, WordPerfect, Lotus 1-2-3, data flow diagramming,

networking essentials

Professional Experience

NORTH LAKE COLLEGE - Irving, TX

Administrative Assistant

Registered students using the college's Colleague registration system.

Ordered office supplies and student books required for a broad number of

courses. Balanced the departmental budget. Functioned as the General Office

Manager, overseeing all administrative and clerical tasks.

. Met goals in keeping the budget at or below objectives. Researched and

identified areas to save money in terms of purchasing supplies and books.

AMERICAN CARESOURCE - Irving, TX - 2002-2003

Departmental Assistant

Supported manager with office operations, administrative activities, and

sensitive/confidential client communications. Maintained and updated

provider database, including the production of various reports for

management review/analysis. Assimilated spreadsheets and prepared

presentations for clients. Supervised 2 employees in mailroom/reception

area and reorganized mailroom.

AMERICAN CARESOURCE, continued

. Decreased costs by 1% through communicating beneficial telephone features

to team members; furthered reduced expenses by streamlining and

restructuring mailroom to eliminate one FT position.

. Improved productivity and efficiency by developing automated reporting

system to consolidate all reports.

** Prior positions Accounting Clerk with American Airlines, and Customer

Service Representative with Security Pacific Bank. **

Educational & Credentials

UNIX I & II System Administration Training

Brookhaven Community College

Accounting, Introduction to Computers, Logic Courses

El Paso Community College

Additional Training

Introduction to UNIX and Crystal Reports Training

Military

Computer Clerk/Instructor, United States Army

Operations Specialist, United States Navy

Awards: Army Achievement Medal, Good Conduct Medal, National Defense

Service Medal, Sea Service Deployment Ribbon (2 stars), NCO Professional

Development Ribbon, Army Service Ribbon

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