Customer Service Manager

Location:

Posted:

August 21, 2011

Maria Hussain

**********@*****.***

West Lafayette, IN 47906

Education

Miami Dade Community College, Miami, FL

1991

Associate of Arts degree; Associate of Science degree

Raritan Valley Community College, Bridgewater, NJ

2010 Certificate of

Dental Radiography

Experience

Dental Office, Somerset, NJ

2007 - 2011 Dental Radiologist and Receptionist

. Chart preparation

. Patient Insurance verification

. Record keeping

. Set up Patient rooms

. Took X-Rays as needed

. Processed X-Rays

. Sterilized Instruments and rooms

. Processed various account transactions

. Answered phone calls

. Helped with patient queries

. Scheduled Appointment

. Payments

Macy*s, Miami, FL

1993 - 2003

Men's Fragrance Counter Manager

. Customer Service: Greet customers, help in making selections and

payment

. Managed 4-5 associates: Created schedules, motivated associates and

promoted team-building

. Created Mini Events: To promote latest product

. Conducted Inventory, Ordered supplies, Created product display

Computer & Language Skills

Dentrix, Microsoft Word, PowerPoint, Outlook; English, Urdu