Customer Service High School
Resume:
Jamila Houston
Washington, DC. 20020
(H)202-***-****
Email Address: *************@*****.***
Objective:
Seeking an administrative position or customer service excellent
communication skills can be effectively utilized to improve operations and
contribute to company growth.
Experience:
June 2011/
Inspections Apprentice/Staff Assistant Department of
Consumer & Regulatory Affairs/
. Filing Records
Washington, DC
. Assist Front Desk/Assist Customers
April 2010/September 2010 Washington
Nationals Ball Park/ Washington, DC
Server/Cashier
. Prepare deserts and transfer them onto a cart.
. Cater deserts to the cash paying customers only.
. Run food and condiments; set up food in the suites.
August 2009/
Verizon Center/Levy Restaurant/ Part Time /
Waitress/Server
Washington, DC
. Deliver food to customers.
. Help preparation for the meal.
. Cater events when needed.
June 2007/August 2007 Howard University Hospital/ Summer Youth Employment
/
Receptionist Washington, DC
. Answered incoming telephone calls and forward calls to the appropriate
staff.
. Relayed telephone messages to the appropriate staff by transferring
callers to voicemails or by creating handwritten messages.
. Greeted visitors and participants; ensure that visitors were announced
and accompanied by a company colleague.
. Received and distributed faxes and mail daily.
. Maintained a current list of employee telephone extensions, direct
lines, and email addresses.
. Answered questions about organizations and supplied addresses,
directions, and other information requested.
June 2006/August 2006 Superior Court of DC/ Summer Youth Employment /
File Clerk Washington, DC
. Find and retrieve information from files in response to requests from
authorized users.
. Keep records of materials filed or removed, using logbooks or
computers.
. Modify and improve filing systems, or implement new filing systems.
. Place materials into storage receptacles, such as file cabinets,
boxes, bins, or drawers, according to classification and
identification information.
Education: Booker T. Washington 2009, High School Diploma
College: Argosy University/ 6months
Major: Psychology
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