Customer Service Sales

Johnie J. Simmons

**** ****** ***** *** *****, Ca. 92122 (619) 823-

**** *************@**********.***

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JOB OBJECTIVE: To obtain a position as a Microsoft Office

Specialist/Administrative Assistant, where I can utilize my technical and

administrative skills to excel in a position with potential for growth

within the company.

SUMMARY OF QUALIFICATIONS

Currently certified as a Microsoft Office Specialist, with ten years plus

experience in Customer Service, Inventory Management and Home Product

Sales. Able to coordinate projects and meet deadlines. Decisive and direct

in responding to constant business environmental changes.

TECHNICAL SKILLS

Microsoft Office Specialist Internet Explorer

Telephone communication File records

Customer Service skills Verbal Communication

Skills Able to follow written and verbal

instructions

Plus

In-depth Home Product Experienced

Machine Operator: Licensed California

Knowledge Carpenter

Forklift and Reach Truck Locksmith

WORK EXPERIENCE

The Home Depot, USA Store #1033 San Marcos,

California

06/1999-07/2002

Department Supervisor: Millworks and Building Materials

Analyze weekly sales reports to track customer buying habits and order

products to rate of sales while staying with inventory levels and budget.

Prepare work orders for department associates tasks for shelf maintenance

and merchandise stocking. Prepare associates work schedules from customer

flow charts. Write associate quarterly reviews for job performance.

Key Accomplishments

. Received Department of the Month Award numerous times

. Exceeded predicted sales goals every year

Store # 6612

Encinitas, California

07/2002-11/2002

Shipping and Receiving Clerk

Unload truck shipments, verify counts and file records. Distribute product

per departments. Setup orders for outbound shipment.

Store # 6612

Encinitas, California

11/2002-08/2006

Millworks Specialist

Assist customers in choosing sizes and quality of doors and windows from

rough drafts and blueprints. Total order, verify accuracy, access cost and

make point of sale. Also set up delivery or pickup of merchandise once

received.

Key Accomplishments

. Awarded Top Sales Merit Badge four years consecutively for making the

District Top 5 Salespersons List

(Stained Glass Overlay) SGO Designer Glass of North County Escondido,

California 08/2006-01/2008

Self Employed: Owner and Operator

Fabricated and sold, made to order Specialty Glass and Entry Doors to

Residential and Commercial Property owners.

The Home Depot, USA Store # 1053 Escondido, California

01/2008-10/2010

(PASA) Pro Account Sales Associate

Assist in Building Product selection and process sales of Custom Doors and

Windows to Building Contractors and Property Management Companies.

Key Accomplishments

. Maintained a weekly sales average of $6,000 in Building Material

Products

EDUCATION

High School Diploma

Central High School St.

Joseph, Missouri

General Education Course Work Lincoln

University Jefferson

City, Missouri

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