Customer Service Representative
Resume:
J essica N Ramos
***** ******* ****** ***.#**-***
T ampa, Fl 33612
E mail:*******.*********@*******.***
Objective: I am seeking a position with in customer service area. I am experienced and a
quick learner. I would be an asset to any company.
Q ualifications:
I am a self starter ; I have three years of providing excellent direct customer service. I am
p roficient in writ ten and oral communications and computer skills with an eye for detail. I
t hr ive in high stress, high volume environments and I work well with others ;I research and
resolve complicated issues and discrepancies. Processed Leave of absence, Workers
Compensation, Americans with Disability Act (ADA), and Family Medical Leave Act
(FM LA) request and determined the course of action following specific procedures.
Work H istory: J une 2008- May 2010
Macys Credit Customer Service C learwater,Fl
Customer service Representative
• A nswered incoming phone calls
• P rocessed confidential paperwork
• M aintained accurate associate benefit records
• Reviewed and checked all paperwork before final processing
• Researched associate benefit packages
• Reported major concerns to management
Mcdonalds October 2007- March 2008
Cashier New Port Richey,Fl
• G reeted customers
• Operated cash register
• Assisted customers with food orders
• H andled large sums of cash
• Balanced cash draw
• C leaned lobby area
W ild Oats market Inc. M ay 2006 - Feburary 2007
Cashier Tampa, Fl
• M aintained excellent customer service representation
• Operated cash register daily
• S tocked various food i tems
• H andled cash
• C leaned and organized front store area
Target J uly 2005 – April 2006
Merchandise return clerk Tampa, Fl
• Assisted customers with store returns
• Boxed and packaged defective i tems
• Operated cash register
• Returned cash to customers
E ducation:
Tampa Bay Technical High School 2002-2006
(Obtain H igh school Diploma) Tampa, Fl
Contact this candidate