Sales Manager

Michael J. Proper

*** ****** **** *****

Prattville, Alabama 36066

Home Phone: 334-***-****

Mobile Phone: 334-***-****

Email: ********@***.***

OBJECTIVE

To obtain a marketing / management position within an organization which

offers opportunities to advance and utilize my leadership, interpersonal,

and organizational skills.

SUMMARY OF QUALIFICATIONS

. Has a solid track record of success in supervision, team leadership,

controls of budgeting and management in the service industry.

. Interested in developing a continuing career within a progressive

business organization that looks for personal initiative.

. Dedicated and experienced customer service professional.

EDUCATION

B.S. Business Administration: Marketing May, 2011

Troy University Montgomery, Alabama

PROESSIONAL EXPERIENCE

Manager

2005 - Present

Flying J / Denny's

Hope Hull, Alabama

. Manage a staff of 50 employees, reinforcing standards, maintaining

cleanliness and sanitation and upholding superior guest service

standards.

. Increased sales 15% through in store marketing efforts, which include:

signage, intercom announcements and sampling of product.

. Generate new customers through superb guest service and great tasting

food.

Sales Manager 2003 - 2006

AIG American General Insurance Montgomery,

Alabama

. Recruited, hired, and trained a staff of 8 sales agents.

. Conducted sales workshops for agents that lead to increased average

sales.

. Targeted small businesses, offering supplemental employee benefits

programs.

. Presented with multiple leadership and sales awards for exceeding

goals.

Manager

2001 - 2003

Toys R Us

Montgomery, Alabama

. Trained and developed a front end staff of 50 employees.

. Responsible for loss prevention measures and merchandising standards.

. Sales growth of 12% attributed to suggestive selling and management

interaction with guests during purchasing decisions.

. Obtained respect with a proven ability to achieve high performance

levels from employees while maintaining a pleasant working atmosphere.

General Manager 2000

- 2001

Fox and Hound English Pub and Grille Montgomery,

Alabama

. Oversaw all aspects of the restaurant, including profit/loss,

forecasting and budgets.

. Increased sales by an average of 30% in a six-month span after being

hired.

. Enforced accountability with the staff, reducing alcohol costs by 1.5%

and food costs by 3%.

Bar Manager

1999 - 2000

The Ground Round

Enfield, Connecticut

. Supervised inventory control and ordering of $25,000 of food and

beverage goods weekly.

. Exceeded company standards on monthly secret shopper evaluations

receiving over 95% satisfaction on all returned surveys.

. Increased alcohol beverage sales by diversifying brand offerings.

. Developed a promotional bar calendar of events, utilizing area vendors

on a monthly basis.

TRAINING AND CERTIFICATIONS

Serve Safe Certified

Food Service Course completion

Supervisor Safety Course

Total Quality Management Course

Sales Management Course

Supervisor and Mentorship Course

Restaurant Manager Training Courses

Ethics Training

ACCOMPLISHMENTS

Served in the United States Air Force; separated with an Honorable

Discharge.

ACTIVITIES

Member of Prattville Masonic Lodge #89, Prattville, Alabama

Member of The Ancient and Accepted Scottish Rite, Montgomery, Alabama

Member of the Alcazar Shriners, Montgomery, AL

Member of the Autauga County Shrine Club, Prattville, AL

1st Vice President Prattville High School Band Boosters, Prattville,

Alabama

**References available upon request**

Contact this candidate