Customer Service Sales

Jennifer J. Giannetti

***** ******* ****, ******, ******** 48044

Tel: 586-***-**** Email: ****@*******.***

PROFESSIONAL SUMMARY

Accomplished professional with over ten years experience in general management. As an instrumental

team member in a start-up machine tool distributor that grew to $20 million in sales annually in six years,

I am looking for an opportunity to utilize my professional skills. I am an energetic, detail and customer-

oriented individual with a goal for team success.

PROFESSIONAL EXPERIENCE

V MC Technologies, Inc .

G eneral Manage r /Controller – F ebruary 2 005 t o September 2 010

E xecutive Assistant to CEO – J uly 2001 to J anuary 2 005

VMC Technologies is a full service CNC machine tool distributor that offers new and rebuilt machinery,

service, parts and tooling.

- Implemented the day-to-day operations for accounting, systems operations, payroll, human resources,

administrative, and customer service.

- Managed all functional areas of human resources including recruitment, organizational development,

training, compensation, benefits, HR information systems, employee relations, labor relations, payroll

and special projects.

Managed up to 21 employees and all facets of the company.

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- Analyzed and presented reports on budget activity, including identification of potential problems and

recommendations for corrective action.

- Ensured timely execution of financial reporting, operating forecasts, and cash flow planning, new

project evaluation, banking, and regulatory issues, cost/pricing and related activities.

- Contributed to the development of the organizational strategic goals and objectives as well as the

overall management of the organization.

Managed and reviewed contracts and processed orders on capital equipment in addition to small

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commodity orders when necessary (parts, tooling).

Served as systems officer for maintenance and security of MAS90 accounting system.

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C SI Cardenas Inc .

A dministrator - N ovember 1995 to J uly 2001

CSI Cardenas was a full service CNC machine tool distributor. The company was dissolved and operates

under Arcade/CC & Company.

- Served as point of contact with vendors, customers and sales department from initial sales meeting

through delivery of final product/equipment.

- Processed and filed sensitive and confidential correspondence, contracts, and financial data and

supported accounting department as needed.

- Assisted the sales department with formatting, publishing, survey materials, and project deliverables.

EDUCATION

Associates of Business Administration, Macomb Community College

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SOFTWARE EXPERIENCE

- MAS90, Great Plains, Quickbooks, Microsoft Office, ServiceVision, Maximizer, ACT

REFERENCES

- Available upon request

Contact this candidate