Manager System

Phillip Lee Mattox

Cedar Falls, IA *****

http://www.linkedin.com/in/leemattox

Tel: 319-***-**** *******@***.*** Cell: 319-***-****

SUMMARY OF QUALIFICATIONS

Clinical Project and QA Manager with extensive experience in all facets of

product development life cycle from requirements gathering, analysis, and

conceptual design through architecture and implementation. Key strengths

are in writing comprehensive test plans, designing and writing policies and

procedures, and integration testing. Known for solving problems, trouble

shooting software and workflow solutions, and using LEAN process to reduce

time and errors.

TECHNICAL SKILLS

Languages: HL7, DICOM, SQL

Platforms: Microsoft Windows 95 / 98 / NT / 2000 / XP / MS-DOS, Server

2003, 2008. Experience with VMWare, Linux and Apple.

Experience in setting up local area networks with dynamic

and static TCP/IP address's.

Office Applications: Microsoft Office 2000/2010/2011, Outlook, Access,

Publisher, MS Project, Crystal Reports

Clinical Cerner Radnet 3.06, Sunquest Radiology, Mammography

Applications: Reporting System, Agfa Talk Technology, Nuance RadWhere,

Phillips WITT Cardiology system, Apollo Lumedx Systems, GE

Centricity PACS, McKesson PACS, Siemens and Toshiba Nuclear

Medicine systems, NMIS Nuclear Medicine Information

Systems, SCI Schedule Maximizer.

PROFESSIONAL EXPERIENCE

Independent Contractor, Cedar Falls, IA 2013-Present

Perform repairs for Signature Technology Group on servers, PC's and Tape

array's for Kodak and Hilton Hotel's in my region.

Independent Contractor, Cedar Falls, IA 2011-Present

Supervisor for a landscaping crew where I lead a team to plan and install

retaining walls, plants, trees, and sod. Lead a team to build and install

the first aquaponics green house in eastern Iowa. Installed plumbing,

concrete, plant beds, fish tanks and heating systems. Involved in the

planning and installation of all vegetables being planted, sequence and

timing of plants and fish. Installed all IT systems, monitoring systems,

built Excel spread sheets to track all aspects of the business.

GE HEALTHCARE, Cedar Falls, IA 2010 - 2011

Field Service Engineer GE PACS

Performed server and workstation installation and repairs. Answered

customer questions and responded to help desk tickets. Acted as liaison

between customers and GE service management. Aided customers in trouble

shooting issues and finding solutions. Maintained service logs and contact

with customers until all issues were resolved.

Key Achievements:

. Successfully aided team in setting up and completing site report card to

assist in tracking of hospital equipment, GE compliance requirements,

leasing, contracts, and server end of life. Tracked and pulled data from

multiple sources into one Excel spread sheet to provide a comprehensive

view and score of the customer site.

. Evaluated customers' hardware and software upgrades and replacements.

. Worked with customer to resolve interface issue that they believed was a

patient security risk. Discovered issue was in the hospital interface

engine after review of the HL7 interface messages.

Phillip Lee Mattox Page Two

ALLEN MEMORIAL HOSPITAL (Continued)

. Worked with customers to evaluate RA600 DICOM reader software for ACR

compliance and explore alternative solutions.

ALLEN MEMORIAL HOSPITAL, Waterloo, IA 1987 - 2010

Radiology Information Systems Manager 1991 - 2010

Evaluated and wrote Requests For Information (RFIs) for new clinical

systems and oversaw the installation and implementation of servers,

hardware, and interfaces. Gathered information to ensure users'

specifications and clinical needs were documented and expectations were

met. Wrote test and training plans for clinical software and interfaces.

Managed and tested every software and hardware upgrade as required. Worked

with directors and department heads on many LEAN, HIPAA, and QA committees.

Involved in every major building project, renovation, and re-organization

for the hospital in order to ensure proper flow of orders, patients, and

results.

Key Achievements:

. Led successful installation of the fifth Cerner Radnet Radiology

Information System (RIS) in the United States, which reduced turn around

time of receiving orders for radiology exams and delivery of reports.

. Evaluated and planned transition for Iowa Health Systems to Sunquest

Radiology System. The implementation of a statewide RIS with one common

database reduced costs of support, improved communication between sites,

and decreased the implementation time for go-lives.

. Spearheaded installation of new dictation system that was shared with the

medical records department, reducing costs and allowing sharing of

transcriptionists across the state and working from home.

. Assisted in the planning, building, staffing, and set up of outpatient

imaging center.

. Managed the statewide role out of the mammography system, which decreased

costs for each affiliate hospital and provided a common database for all

sites.

. Managed the installation of a voice recognition system and successfully

integrated Agfa Talk Technology to GE Centricity PACS system, which

further reduced report turn around time for radiology results from

between 8 and 24 hours to less than 1 hour. Later, implemented Nuance

RadWhere voice recognition system as a replacement for the Agfa Talk

Technology System, which allowed a significant increase in recognition

rate, user satisfaction, and quality of reports.

. Implement Schedule Maximizer, the first central scheduling system for

Iowa Health systems. Set up new central scheduling department that

allowed for a successful go-live involving 90% of the hospital ancillary

departments on the first day.

. Directed the hospital team for the successful installation of the Lumedx

system in cardiac catheterization lab, cardiac ultrasound, nuclear

cardiology, and vascular ultrasound departments. Project was expanded to

include inventory modules, reporting modules, orders and reports

interfaces, and expanded data extractions, which were all completed on

time and on budget.

. Took on additional role while working as Lead Nuclear Medicine

Technologist.

Lead Nuclear Medicine Technologist 1987 - 2005

Oversaw the installation and implementation of the hospital's first SPECT

camera, which was also the fifth in the nation to be installed. Set up

procedure, computer, imaging, and processing protocols. Provided marketing

and education materials to all of the medical staff and community. Handled

all on-call procedures as a one-man department.

Key Achievements:

. Successfully grew department to 2 departments with 3 nuclear cameras and

6 technologists and tripling the number of available imaging procedures

that could be performed.

. Appointed Radiation Safety Officer until 2010, overseeing all aspects of

the radiation safety program including licenses and compliance for Allen

Memorial Hospital Systems and all affiliated clinics.

. Delivered presentations and facilitated discussions concerning radiation

safety with the Allen College Radiography school and area groups.

Phillip Lee Mattox Page

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EDUCATION

Completed 10 Credit Hours for BS, Information System, University of

Northern Iowa, Cedar Falls, IA, 1991

BS, Nuclear Medicine Technology, University of Iowa, Iowa City, IA, 1986

AS, Biology, Salk Valley College, Dixon, IL, 1984

AWARDS

Listed in Biltmore Who's Who for American Healthcare workers, 2010

PROFESSIONAL MEMBERSHIPS

Sunquest Radiology Users Group, Past President (1994)

Society of Nuclear Medicine

Society of Nuclear Medicine Technology

Eastern Iowa Society of Nuclear Medicine, Past President (1994)

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