Sales Manager

NILESH B. SHAH

* ****** *****, # **, *********, MA 02474

Cell: 978-***-****

Email: **********@*******.***

EDUCATION

State University of New York at Buffalo - Buffalo, New York

. MBA (Finance and MIS) Graduation date - May

2000

University of Bombay - Bombay, India

. MA -Part 1 (Economics and Politics) Graduation date -

May 1997

. B.Sc. (Physics) Graduation date - October

1995

WORK EXPERIENCE

Interactive Data Corporation, Bedford, MA, Associate Product Manager -

September 2008 - March 2011

. Ensured successful and timely completion, testing, release and support of

product enhancements. A new enhancement introduced in May 2009 produced

revenues of $50,000 in the first year.

. Researched data and product problems to help identify and implement

solutions.

. Maintained existing and created new documentation for internal groups and

clients.

. Produced project plans on product enhancements.

. Coordinated between groups such as Systems, clients, Client Service and

Sales on product issues.

. Ensured successful turnaround of client queries within 24 hours 80% of

the time.

. Performed administrative duties like answering billing questions, created

usage/user/royalty reports every quarter, and assisted with the annual

price increases/fee schedules.

Interactive Data Corporation, Bedford, MA, Pricing Specialist - October

2000 - August 2008

. Ensured pricing, analysis and research of international and domestic

securities trading data. Achieved average accuracy rate of more than 97%.

. Documented various procedures critical to the quality of data.

. Liaised with external vendors and exchanges to ensure data quality.

. Liaised with internal support and product groups on pricing and

production issues and general pricing inquiries. Achieved target

turnaround time of 24 hours for client queries 90% of the time.

North American Health Plans, Inc, Buffalo, NY, InfoTech Intern - June 1999

- August 1999

. Installed anti-virus software on 600 computers within two months.

Reduced viruses on the company network by over 90%.

. Troubleshooting problems like network printing, network access etc.

. General PC support like installation of network cards, sound cards etc.

The Supreme Industries Limited, Mumbai, India, Marketing Executive -

November 1997 - June 1998

. Conducted market surveys for food-grade disposable products and set up a

register for the surveys using MS-Excel for quick access and analysis.

. Constructed a daily sales register using Excel. This sales register

enabled the division to cut down the time for accessing the sales data by

75%.

Permanent Magnets Limited, Mumbai, India, Management Trainee - February

1997 - September 1997

. Analyzed and implemented strategies on minimizing costs of organization's

IT resources. Reduced printer leasing costs by 50%.

. Trained office staff in the use of MS-DOS, Word, Excel and Novell

NetWare.

Sushil N. Shah, Mumbai, India, Coordinator - March 1996 - January 1997

. Marketed equities, bonds and other investment instruments.

. Assisted in developing and implementing a software program to reduce

payment-processing time. This program reduced the time by about 90%.

COMPUTER SKILLS

. Proficient in UNIX, MS-Office, Visual Basic, SQL, spreadsheet modeling.

Contact this candidate