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Customer Service Manager

Location:
Harper Woods, MI, 48225
Posted:
August 22, 2011

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Resume:

Vincent Jones

***** *********

Harper Woods, MI 48225

313-***-****

Education and Professional Associations

Dorsey Culinary Schools - Roseville, MI Graduation: June 2010

Associate Degree in General Studies (A.G.S)

Wayne County Community College District - Detroit, MI Graduation June 2011

Bachelors Degree in General Business (B.B.A)

Davenport University – Warren, MI Graduation May 2012

National Restaurant Association Active member

Culinary Skills / Knowledge

Certified Culinarian Catering regional and International Cooking

Hiring and Training Nutritional Cooking

Serv Safe Certified Baking Principles

Food Cost, Inventory Control

Roasting, Braising, Sautéing Skills

Culinary Achievements

Implemented the process of providing fresh, quality food to the Residents at Henry Ford Continuing Care nursing Home.

Culinary director’s deans list for maintaining a 4.0 grade average.

Professional Experience

Henry Ford Continuing Care Roseville, MI 03/2011 – Present

Chef Manager/ Head Cook

Demonstrate new cooking techniques and equipment to staff, Supervise and coordinate activities of cooks and workers

engaged in food preparation, Collaborate with other personnel to plan and develop recipes and menus, Order food and other

supplies needed in the dietary department for a 172 bed facility, Monitor sanitation practices of employees, receive and put

away stock.

Children’s Hospital of Michigan Detroit, MI 01/2011-03/2011

Cook

Served as line cook in. Assembled food according to established guidelines, prepared food for grilling as well as salad

preparation. Cooked food according to chef recipes. Performed a wide range of kitchen duties.

Henry Ford Health System West Bloomfield, MI 03/2010 – 01/ 2011

Cook

Prep large quantities of food for patients and customers throughout the hospital. A stationary Chef for Henry’s Restaurant,

serving over 200 patients guest, staff members and customers per day. Specialty area: Deli Station

created several specialty deli sandwiches on a weekly basis to appear on the menu. Performed a wide range of kitchen duties

Hollywood Markets, Madison Heights, MI 10/2004 -07/2010

Deli Clerk/ Cook

Actively wait on customers, providing great customer service, manage and trained new and old employees, put away stock,

place orders and cooked entrees for the “Grab N Go” section. Recorded all inventory on hand every three months.



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