Customer Service Manager
Resume:
Utica, NY *****
abgwcc@r.postjobfree.com
OBJECTIVES
Obtain an entry-level position in the communications and/or business industries.
Learn and Succeed within a company to become valued member of the organization.
SUMMARY OF QUALIFICATIONS
Hard-working, Organized, and Comfortable in a Team Environment
3+ years’ Experience in Customer Service with a high rate of Customer Satisfaction
Leadership Experience in both the Workplace and the Community
Skilled at Multi-tasking and a Quick Learner with a Strong Desire to Succeed
Basic Computer Skills including Experience with Microsoft Office and Search Engines
WORK EXPERIENCE
Pizza Hut, Inc. New Hartford, NY
Team Member/Cook, August 2010 – Current
Charged with ensuring that all food is prepared properly and efficiently in accordance with the
Pizza Hut menu and corporate policies and procedures. Required to maintain a work
environment that is in compliance with all sanitation, health and safety regulations. Position
requires managing a high volume of orders, multi-tasking and prioritizing in to ensure customer
satisfaction, and addressing customer.
Oneida Indian Nation Vernon, NY
Project Laborer, May 2008 – June 2010
Responsible for assisting the Special Projects teams with any and all projects including but not
limited to construction, landscaping, carpentry, and/or roofing. Entrusted with overseeing and
leading crews during various projects to ensure that work was done efficiently, safely, and to the
satisfaction of the organization. Charged with ensuring that worksites were in compliance with
all applicable policies, procedures and regulations.
Applebees, Inc. Rome, NY
Line Cook, October 2008 – April 2009
Required to prepare orders for customers in an efficient manner which is compliant with all
policies, procedures, and regulations. Charged with multitasking to handle large volumes of
orders in a quick and proper manner. Responsible for ensuring that customers are satisfied and
correct any problems in an efficient and professional manner. Entrusted with maintaining a work
environment that is in compliance with all sanitation, health and safety regulations.
COMMUNITY ACTIVITIES
Camden Pop Warner Football, Team Coach, 2008 – 2009
The Vienna Church, Pro Bono Maintenance, 2008 – 2009
2022 Baker Ave. Apt. B
Utica, NY 13501
(315) 316- 8478
abgwcc@r.postjobfree.com
REFERENCES
Jim Shaifer
Pizza Hut, Inc. Store Manager
8400 Seneca Turnpike
New Hartford, NY 13413
Robert Parker
Oneida Indian Nation, Projects Manager
2037 Dream Catcher Plaza
Oneida, NY 13421
Laura R. Campion, Esq.
City of Utica, Home Program Coordinator/Attorney
1 Kennedy Plaza
Utica, NY 13502
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