Sales Manager

Resume

Diana Enriquez-Brown

**** ********** *****

Land O' Lakes, Florida 34639

813-***-**** or 417-0558 cell

Professional Objective:

To obtain a position with a firm which will provide expansion, advancement

opportunities, and will appreciate my management skills to its fullest ability.

Professional Qualifications:

A vast background in public contact, public relations and an outgoing personality. A strong and

professional self-starter with good working relationships with others. Holding management positions

involving marketing/sales, and sales management. I am very motivated, creative and have

excellent organizational skills. I have strong ties in this community with local business and schools. I feel

that with my background, skills, ability and qualifications. I would be a great asset to your winning team

and a factor in surpassing your goals. I am bilingual in Spanish and English with a strong motivation to

work hard and be a great SUCCESS.

Educational Background:

Betz College

Tampa, Florida

1979-1981

AS-Dental Assistant

Employment Background:

Hallmark Cards

Land O' Lakes, Florida

2005- present

Position: Territorial Assistant Manager

Responsibilities: working closely with service merchandisers monthly to assure they maintain A+

performance to the satisfaction of the company, customer and the client. I ensure

all revenue goals are achieved or exceeded by soliciting past, new business through aggressive, unique

opportunities to drive sales, ongoing, direct sales effort. Work with Productivity Manager

To determine merchandising needs. Recruit and hire all merchandising employees for the

territory... Participating in store resets and in-store big events to ensure that satisfactory

service is completely performed. I advise my team of retail merchandisers on how to service our clients

retail needs. I make sure we maintain product knowledge by retraining when needed. The

responsibility and the ability to effectively communicate with the client as well as the consumer in a

friendly, positive manner. The ability to work with accuracy, being a self-starter,communicating effectively,

motivation to have a very strong work ethic and excellent communication skills. I make service call myself

to assure that everyone's job performance is to the best

of their ability. The ability to work independently and mull-task, prioritizing as appropriate.

Recruiting, interviewing and training new hires. I travel though out my assigned area. I keep in

close communication with my superiors to ensure that all company functions and services are properly

being met. I maintain a very positive work relation with my retail merchandisers.

Ramada Inn of Tampa Bay

Apollo Beach, Florida

2003-2004

Position: Field Sales Manager

Responsibilities: managing accounts to achieve guest satisfaction, ensure all revenue goals are achieved

or exceeded by soliciting past, new business through aggressive, unique opportunities

to drive sales, ongoing, direct sales effort. Serving as the primary coordinator between corporate

accounts and our company. The responsibility and the ability to effectively communicate with

guest in a friendly, positive manner and the knowledge to meet the clients needs. The ability to work with

accuracy, being a self-starter, communicating effectively, motivation to have a

very strong work ethic and excellent communication skills. The ability to work independently and mull-

task, prioritizing as appropriate. Recruiting, interviewing, offering appropriate training to increase their

skills and supervising all sales personnel.

Delta Airlines

Tampa, Florida

1996-2003

Position: Customer Service Agent

Responsibilities: public contact providing information concerning air fares, flight schedules, irregular flight

times, ticket reissue and ticket sales, deplaning customers, Boarding aircraft's with customers. The

responsibility and the ability to effectively communicate with guest in a friendly, positive

manner and the knowledge to meet the clients needs. The ability to work with accuracy, being a self-

starter, communicating effectively. motivation to have a very strong work ethic and excellent

communication skills.

Odessa America/Royal Seas II Cruises

Tampa, Florida

1995-1996

Position: Manager of Marketing/ Sales

Responsibilities: maintain local accounts, calling on local travel agencies and organizations updating

them with latest promotions. Establishing good communications with local area organizations

and of course surpassing all our company's goals. Developing new accounts and maintaining satisfaction

with my accounts. My responsibilities also included supervising a team of nine sales

agents. Handling accounts to achieve passenger satisfaction, ensure all revenue goals are achieved or

exceeded by soliciting past, new business through aggressive, ongoing, direct sales

effort. The responsibility and the ability to effectively communicate with passengers in a friendly, positive

manner and the knowledge to meet the passengers needs. I have a very strong

work ethic and excellent communication skills. The ability to work independently and muli-task, prioritizing

as appropriate.

Kiwi International Airlines

Tampa, Florida

1993-1995

Position: Director of Marketing/Sales & Promotions (Tampa Area)

Responsibilities: visiting travel agencies in my area, updating them with the latest promotions, providing

them with reports of the agencies productivity, establishing and maintaining

satisfaction with the different agencies and organizations. Developing new accounts, and supervising four

team members. I also gathered ideas and suggestions to better our airline and of

course, pushing sales and promotions. Managing accounts to achieve passenger satisfaction ensure all

revenue goals are achieved or exceeded by soliciting past, new business through

aggressive, ongoing, direct sales effort. The responsibility and the ability to effectively communicate with

passengers in a friendly, positive manner and the knowledge to meet the passengers needs.

I have a very strong work ethic and excellent communication skills. The ability to work independently and

muli-task, prioritizing as appropriate.

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