Sales Management
Resume:
Michael Rancour
Charlotte, NC 28270
I welcome the opportunity to discuss with you how my experience and abilities may be a good fit for
your company. My years of employment experience and contracting has equipped me with technical,
management, service and sales skills that will help serve your organization.
Throughout my career I have demonstrated for my employers an exceptional ability to work directly
with management, clients, and the general public. My experience in sales has given me the opportunity
to be successful in servicing my clients, in addition to my technical skills. This has resulted in strong
relationships both in and outside the company that consistently generated additional business.
In researching this position I feel confident that I can deliver bottom line results for you and the
organization. I thrive on achievement of agreed upon objectives. I would very much appreciate the
opportunity to take a moment of your valuable time to obtain your insights and suggestions for my next
career move.
Thank you for your time and consideration.
Sincerely,
Michael Rancour
Michael Rancour
1719 Nantucket Lane Apt 205 • Charlotte, NC 28270 • 704-***-**** • **********@*****.***
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Summary
Ten plus years of experience in installation and sales for the telecom industry.
Skills and competencies include:
Results focused Customer relationships
• •
Project Management Solution orientated
• •
Electronic soldering Technical hands on experience
• •
Communication Software applications
• •
Organization Custom A/V work
• •
Meeting or exceeding deadlines Implementing new programs and products
• •
Low voltage wiring Attention to detail
• •
Professional Experience
NIELSEN DIGITAL MEDIA Charlotte, NC 2008-2010
Field Representative
Responsible for maintaining equipment and software that creates national TV ratings.
Regional management of clients in both NC and SC, consistently building relationships
between company and client.
Opened new market in Charlotte with a 99% no fault success rate
Teamed with colleague to plan and execute removal of old market technology
Certified with Nielsen as a technical professional with a grade of 99%
SMURFIT STONE CONTAINER CORPORATION Greensboro, NC 2007-2008
Account Management
Responsible for servicing and maintaining accounts for large clients dealing with high volume
sales of corrugated containers.
Coordinated shipments
Customer interaction for issues and complaints
Client resolution
Implemented new ideas in handling accounts
Rescheduled delivery shipments to better suit client for JIT delivery
DISH NETWORK SERVICES Greensboro, NC 2006-2007
Satellite Technician
Responsible for servicing and installing Dish Network services and products.
Adjusted training curriculum to better suit real life situations and improve
installation
MICHAEL RANCOUR INCORPORATED Texas and North Carolina 1999-2007
Business Operator
Responsible for the daily operations of contracts and relationships with numerous outside
businesses related to the satellite and custom home theater industry.
Management skills used in overseeing subcontractors daily routine and production
Headed up expansion of business and acquisition of contracts
Trained and developed technicians
Directly handled company expenses
Custom Audio Video / Surround and low voltage wiring.
Additional Experience
Sales
• Experience in B2B sales servicing major college book stores and Military establishments
located in NC and SC.
• Sales and service of major automobile and manufactured homes.
Education
1996 - 1998 Grayson County Community College
Denison, TX
Focus: Developmental Psychology
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