Customer Service Sales

GEOFFREY MCCULLOUGH

**** ******** **** **. #*** Houston, TX 77057

832-***-**** ********.*.**********@*****.***

SUMMARY:

Disciplined, results and goal oriented financial and sales professional with solid leadership, critical thinking, time

management and communication skills. Excellent interpersonal skills, with strengths of initiative, teamwork,

collaboration, detail and process orientated, change agency, and continuous learning.

EDUCATION:

University of Louisiana at Lafayette, Lafayette, LA

Graduated: December 2009 with Bachelors of Science in Business Administration

Concentration: Finance

Major GPA: 3.25

ACCOMPLISHMENTS:

- Achieved best grades in finance classes: Business Finance, Financial Problem Analysis,

Financial Investments

- Varsity Athlete in Football: 4 years, Lettered for 2 years

- Alpha Phi Alpha Service Fraternity, Inc., Member for 3 years

- Participated as a student volunteer for community activities including campus cleanup,

youth coaching and mentoring in life skills.

- Assistant Coach for the Gulf Coast Warriors of the Fort Bend Youth Football League

during the 2010 season

- Planned, Organized and conducted practice sessions

- Provided training direction, encouragement and motivation in order to prepare athletes for games

- Adjusted coaching techniques based on the strengths and weaknesses of athletes

- Instructed individuals or groups in sports rules, game strategies and performance principles such as specific

ways of moving the body, hands or feet to achieve desired results

EXPERIENCE:

MAXIM HEALTHCARE SERVICES, 4550 Post Oak Place Dr. Houston, TX 77027

10/10 – Present Healthcare Recruiter

Responsibilities include supporting and sustaining compliance regulations, recruiting potential care givers, assisting in the

sale of healthcare services via referrals and cold calling, editing weekly payroll, managing and supervising patient cases as

well as the healthcare staff members who are assigned to those cases and working in a team environment.

*Adhere to federal and state laws, relevant healthcare program requirements, business policies and Code of Conduct

*Locate healthcare professionals through various sources, including the internet, referrals, nursing schools, direct mail and

job fairs.

*Evaluate candidate resumes against position requirements and present qualified candidates to clients

*Consult with clients to identify and understand the needs of patients and to provide the appropriate staffing solutions

*Identify and resolve client customer service issues

*Analyze financial reports and edit weekly payroll

- Was rewarded with a bonus during first month of hire due to outstanding performance

ROYAL DENTAL, 4635 Southwest Fwy, #700, Houston, TX 77057

06/10-10/10 Treatment Coordinator

Responsibilities include scheduling patient treatments, coordinating initial and follow up visits, checking on patient’s

health insurance status, calling patients to remind them of upcoming procedures, organizing and assisting dentists with

consultations, checking on financial arrangements, offering solutions and closing the sale of treatment plans to patients.

* Contact new and existing customers to discuss their needs and to explain how these needs could be met by

specific products and services

* Emphasize product features based on analysis of customer needs, and on technical knowledge of product

capabilities and limitations

* Maintain customer records using Dentech database system

* Answer customer questions about products, prices, availability, product uses, and credit terms

* Negotiate prices and terms of sales and service agreements

Contact this candidate