Customer Service Operator
Resume:
James R. Watkins
**********@*****.***
Education
Master of Arts, 1984, Western Washington University, Bellingham, WA,
Majored in Theatre Arts, minored in Television Production
Bachelor of Arts, 1982, University of Puget Sound, Tacoma, WA,
Majored in Theatre Arts, minored in Art History.
Experience
Coach Operator: Columbia Transit, Columbia, MO 12/2010-5/2011
Safe and courteous driver on fixed routes
Self-Employed: Owner/Operator Daybreak Charters 05/2007-11/2010
Owner/Operator of Daybreak Charters, a full service Bus Charter company
Coach Operator, Coach America, Long Beach, CA 11/2006-05/2007
Safe and Courteous driver on fixed routes and charter services.
Coach Operator, Long Beach Transit, Long Beach, CA 11/1998-6/2006
Leadership and administrative support to Museum Express,
Safe and courteous driver on fixed routes
Professional and positive representative for Long Beach Transit Charter Services
Operator of the month, Jan 2005
Scenic Designer/Technical Director, Baton Rouge Little Theatre, 4/1997-4/1998
Planned and executed scenic and lighting designs for live theatre productions
Supervised staff and volunteers
Responsibility for budget and schedule
Instructor/Designer/Technical Director, Various Colleges 8/1985-8/1997
Full and part time instructor in Theatre Departments
Planned and executed set and lighting designs for live theatre productions
Supervised staff, volunteers and student workers.
Monitored budgets and schedules
Responsible for outreach, publicity, grant writing, ticket sales.
These duties took place at Newberry College, Georgia SW College, Fresno City College,
Chapman University’
Artistic Director, Director, Founder, Ridge Community Theatre, Batesburg, SC 8/1985-8/1989
Founder of new community theatre
Initiated operating procedures for all aspects of active theatre program.
Recruited and supervised volunteers
Directed all plays and provided technical support for all productions
Military Service, US Air Force, 1969-1974, Staff Sergeant, Vietnam Veteran
Military Police duties, locations world wide, including Service in VietnamHonored with two
(2) Air Force Commendation Medals
Achievements
• Owner/Operator of a Motorcoach Charter Company.
Responsible for all facets of a small business to include scheduling, bookkeeping,
advertising, marketing, maintenance and customer service.
*Successful administrative, scheduling and public relations work for the Museum Express, a
special program with Long Beach Transit.
*Fifteen years successfully teaching theatre and public speaking classes. High performance
marks in student and peer evaluations.
*Department Chair of the Theatre/Speech Department at Newberry College.
*Founder and Artistic Director of the Ridge Community Theatre in Batesburg, SC Planned,
developed, launched and directed brand new community theatre and children’s theatre program.
Was responsible for Initiating operational procedures for all facets of an active theatre program, to
include budget, box office, publicity, promotion, out-reach and recruiting of volunteers.
*Director: Summer Theatre Program. Responsible for hiring of staff, administering of
budget, running box office, assisting in promotion, technical work in summer theatre program.
*Chairman of Fine Arts and Lectures Committee. Initiated new procedures for bringing
artists and lecturers to campus.
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