Customer Service Sales
Resume:
Sarah J. Briggs
Littleton, CO
Objective: I am an educated and experienced medical professional seeking
new opportunities in the medical field that will broaden my knowledge base
and offer a challenging and fast-paced work environment for a bright,
creative, and friendly individual.
Job Profile:
-Very proficient in office/home organization and management, time-
management, multi- tasking, writing, with a strong attention to detail,
leadership skills, great active listening and interpersonal skills.
-Educated and experienced with unique skills, such as a working use of NVC
(non-violent communication) skills in high-intensity/crisis situations or for
purposes of mediation, creating and implementing plans for both behavioral
and medical needs, and working independently or in a team-based
environment with equal energy and focus.
Skills/Certifications:
(Most Recent Year Updated/Recertified)
-Mandt (2010)
-First Aid/CPR Heartsaver (2011)
-DSP (2008)
-CRMA (2011)
-Safety/Hazardous Communications (2011)
-G-tube trained, resident specific (2006, 2009)
-Non-Violent Communication (2011)
-Mediation/Empathy, Art of NVC Dialogue, Restorative Circles, Work
I ntensive
-Computer Skills
-Microsoft Word, Microsoft Excel, Microsoft Outlook, Typing 75- 100
wpm
-Other languages- French (limited to working proficiency)
Work History:
CRMA/DSP (2008-Present)
Community Partners, Inc., Biddeford, Maine
CRMA/DSP - All responsibilities stated below (Waban Projects, Inc.),
i ncluding but not limited to creating and implementing clinical plans for both
behavioral and medical needs, creating MARS (medication administration
records), creating menu in keeping with nutritional needs, monthly reports,
money management skills and record keeping, training oncoming staff, home
and office management, organization, and other skills needed, such as
faxing/copying/scanning, computer skills, answering phones and dealing with
medical professionals on a daily basis, scheduling and maintaining
appointments and medical/clinical records, assisting in creation of PCP
(person-centered plan), working regularly with MANDT and utilizing skills in
N VC (Non-violent communication), consistent use of mediation and empathy
skills.
CRMA/DSP (2006-2008)
Waban Projects, Inc., Sanford, Maine
CRMA - (Certified Residential Medication Aide)- took care of developmentally
disabled adults in a waiver home setting with a focus on community
i nclusion, reporting daily events, carrying out ADL's such as physical
t herapy, communication skills, home maintenance skills, and providing
personal care services such as bathing, shaving, etc. Required skills in time
management and multi- tasking. Qualified to pass medication and work with
controlled substances.
Substitute Teacher (2006)
Sanford School Systems, Sanford, Maine
Substitute Teacher - responsibilities included time-management and ability
to multi- task, creating and implementing teacher lesson plans, assigning
student class work and homework, maintaining a safe and positive classroom
environment. I would also complete a daily report to communicate any
relevant information resulting from the day's events.
Field Canvasser/Team Leader (2005-2006)
Masspirg, Boston, Massachusetts
Field Manager/Canvasser - grassroots action canvasser and field manager
for environmental and social change. Position required core training, time
management, office organization, creating and implementing routes and
action plans, public speaking skills, leading canvassing crews into the field,
general knowledge and action in campaigning.
Sales Associate/Customer Service (2005-2006)
Samantha's Costume Shoppe, Salem, Massachusetts
Sales Associate/Customer Service - responsibilies included cashiering,
stocking, pricing, computer updating, organization, customer service and
relations, answering phones, office organization and management, abilties in
t ime management and multi- tasking.
Deli Personnel/Sales Associate (2005)
Scribner's General Store, Rangeley, Maine
Deli Personnel - responsibilities included food preparation, serving,
customer service, stocking food supplies, upholding health regulations,
ordering new supplies, and training responsiblities for new employees.
Sales Associate - responsibilities included working at a cash register,
answering phones, customer service, a working knowledge of store inventory
and a store-specific computer program.
Dietary Aide/Unit Aide (2001-2004)
Greenwood Nursing Home, Sanford, Maine
Dietary Aide - responsible for food preparation, monitoring nutritional needs
and restrictions, serving residents, bussing, and kitchen maintenance.
Unit Aide - stocking rooms with medical and personal supplies, answering
phones, resident interaction relationship-building, basic office skills,
organization of nursing stations and offices, and assisting in care of special
needs residents.
Education:
-Arizona State University, Tempe, Arizona
Major: Sociology
2007-2008
-York County Community College, Wells, Maine
Major: Liberal Arts
2006-2007
-University of Southern Maine
Major: English, Honors Program
2004-2005
-Sanford High School
2004- Graduated with Honors
- Top 20
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