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Customer Service High School

Location:
Louisville, KY, 40216
Posted:
August 18, 2011

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Resume:

**** ****** ****

Louisville, Kentucky ***** Phone 502-***-****

E-mail ******.*******@*********.*** Andrea Ralston

Objective To help the company achieve a positive relationship

with it's internal and external customers

Education

Graduate Butler High School 1979

Work experience [ October 1983 to September 11, 2001 Borden

Chemical Louisville, Kentucky 40216 ] Job Title

Plant Technician Company downsized Job was

terminated

May 28, 2002 to November 2010 Insight

Communications 4701 Commerce Crossings Louisville,

Kentucky 40229

Customer Service Supervisor for 6 years

Maintained Daily Attendance Records for 17 Reps

Monitored for Call Quality according to Company

Metrics

Team building

Data Entry

Word/Excel spread sheets

Coaching sessions weekly



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