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Richard Morgan
Professional Experience
NetQuest Inc 04/10 to present
Senior Sales Representative (Small Business)
Consultative, customer-focused sales approach unique to network
infrastructure and support industry. Work assigned territory to
consistently identify new business opportunities and meet with
decision-makers to analyze the customer's requirements. Pinpoint areas
for improvement and recommend solutions to monitor, manage, secure,
and improve the networks of prospective clients.
Added $30,000 per month revenue on 36 month contracts.
Prospected and closed six new clients
Achieved 115% quota
SuperMedia 07/07 to 04/10
Media Consultant (Small Business)
Call on both new and existing clients to learn about their business
needs, uncover opportunities, and design media plans for accounts.
Manage and grow existing book of business. Meet with at least six
clients per day. Use Salesforce.com's top industry web based CRM sales
tool to manage accounts.
Exceeded new monthly web and print billing requirement including
Superpages.com, Yellow Pages and Direct Mail Marketing by an average
of 107%.
Opened 39 new accounts.
Earned six "comma clubs" for selling more than $1K/month in new
revenue.
Won six pay period awards reflecting top 5 out of 60 reps.
Mgmt Recruiters 07/04 to 06/07
Intl
Independent Account Executive (Fortune 1000)
Manage the placement process from introduction of candidate to client
through offer and acceptance. Acquire job orders from prospective
employers. Call prospective candidates to introduce them to
opportunities that have been developed through marketing efforts.
Specialization in information/communication technology with focus on
recruiting sales, project managers, and technology consultants
Average job order pipeline of ten.
Average of five placements a year.
Siebel Systems 05/99 to 06/04
Inc.
District Manager (Fortune 1000)
Use team building, strategic solution sales leadership and competitive
product positioning to close sales of Customer Relationship Management
software and professional services. Provide territorial account
strategy, customer interface, forecast and pipeline management,
account specific partner relations.
Achieved prestigious "President's Circle" recognition reflecting 209%
quota
First to ever sell a CRM system to a major health care insurer
Largest sale $4.2 million. Then added $2.2 million with same client.
Closed $2.9 million deal with well known trust company.
Fair Isaac 04/90 to 05/99
Senior Relationship and Solution Manager (Fortune 1000)
Practice senior relationship building skills and a solutions-based,
consultative-selling approach to deliver client based revenue and
sales growth. Define and execute effective business plans involving
the sale of complex analytics, software and strategic consulting
solutions.
Consistently exceeded quota in total new revenue, averaging nearly
170% per year over a nine -year period.
Implemented strategic approach to new market development over a
four-year period. Built and nurtured multiple relationships in Mexico
at the top banking organizations leading to the opening of five major
accounts and a local office to support them. Total revenue of over
$3.2 million.
Secured the appropriate and timely project resources that
significantly improved overall client satisfaction for a key global
account in the financial services industry development. The results
were profitable contracts at two additional client locations totaling
$2.7 million.
Tailored technology proposal for Fortune 100 leader in automobile
finance, which met the client's strategic goals for systems and
functional implementation. Accomplished through proactive consultative
needs analysis and relationship based cross selling leading to $1.2
million in new revenue.
Education and Training
State University of New York at Albany B.S. Marketing
Miller-Heiman Strategic Selling
Miller-Heiman Large Account Management Selling
Karrass Negotiating
Target Account Selling