Customer Service Manager

Location:

Posted:

August 18, 2011

KAREN M. KEOHANE

*******@*********.*** 770-***-****

Qualifications Profile

Highly organized and detail oriented Payroll Specialist responsible for a

wide client base in a public accounting atmosphere.

. Expertise in payroll processing for various clients in widespread

industries.

. Ability to tackle any task required with a strong emphasis on being a

team player.

. Strong customer service skills.

. Proven ability to identify and implement improvements to streamline

processes and increase efficiency and productivity.

. Excellent technology skills; quick to learn new applications and

methodologies.

. Proficient in Microsoft Office, In-house Accounting Software, Lacerte

Tax Software

Professional Experience

Hargrave, Freeman & Leto, P.C. (Jonesboro, GA)

2006 to present

Certified Public Accounting Firm

Payroll Specialist

. Verifying and calculating time sheets.

. Payroll processing and timecard entry.

. Scheduling tax payments for federal & state (multiple states).

. Coordinating garnishment & child support payments.

. Calculating 401K and Simple IRA payments.

. Helping clients with Human Resource questions and issues.

Hallmark, et al 1995 to

2006

Independent Representative

. Various part-time jobs while my children were young.

Carpax Associates, Inc. (Atlanta, GA)

1987 to 1995

Marketing Consulting Firm

Marketing Associate

. Account manager for various marketing programs.

Educational Background

Georgia Institute of Technology Bachelor of Science in Business

Management 1987