Manager Management

Jessie Reginald Radford

***** ****** ******, #***, *******, CA 94538

Home: 510-***-**** - Cell: 510-***-****

************@*******.***

Executive Profile

● Accomplished Executive with demonstrated ability to deliver mission-critical results;

● Seasoned and effective team leader, leading by example.

● Proven record of accomplishment of successfully meeting regulatory/funder/investor compliance requirements;

● Service driven record, development pre/post construction directives.

● Experienced Professional specializing in corporate/business development, management and strategic planning;

● Proactive and productive professional;

● High-performing professional with over 15-years of Property, Project & Facilities Management experience

with in-depth knowledge of Housing Development & Operations at all levels.

● Demonstrated proficiency in staffing supervision, training and development in addition to budget analyses of and

working within monitoring such and program management;

Skill Highlights

● Proven ability to plan; organize, and manage

● Cross-cultural communicator;

day-to-day property/facility management operations; ● Customer relations;

● Strong track record of execution against ● Employee scheduling;

strategic organizational objectives; ● Occupancy operations start-up;

● Regulatory/funder compliance; ● Inventory control/procurement;

● Analytical skills; ● Interpersonal skills;

● Budgeting-budget allocation/cost containment; ● Performance analysis;

● Change implementation; ● Project management;

● Community outreach; ● Organizational restructure/change;

● Market analysis; ● PC/MSOffice competent;

● Implementing multi-housing program regulations; ● Project management/development;

● Expertise in operations & finance;

Core Accomplishments

Program Management:

• Consistently met regulatory/funder/investor compliance requirements;

• Successfully implemented inter-agency policy/operations guidelines;

● Collaborated & implemented local, state and federal agency regulatory requirements;

Fiscal Responsibilities:

• Oversight and review of A/P & AR monthly processing;

• Rent collects;

• Eviction processing

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• Reporting monthly/annually occupancy, rent collects, delinquency;

• Cost containment, budget analyses, recommendation, preparation & reporting;

Operations Management:

• Managed/supervised day-to-day coordination of all Project, Maintenance, Service Vendors & Contractors;

• Conduct monthly/annual inspection-recommended improvements as necessary;

• Lead, directed all vendor activities for each property;

• Ensure overall aesthetics & maintenance/repairs of all properties ;

• Oversight of monthly leasing/occupancy, delinquency, event scheduling, project coordination activities

• Coordinated necessary 24-hour emergency services were available;

Business Development:

● Intelligence gathering;

● Generating leads;

● Advising, drafting & enforcing policies & processes;

● Pitch & presentation rehearsals;

● Business model design;

● Account planning & performance monitoring system;

● Proposition development & campaign development;

Project Management:

● Admin support;

● Assisted team w/ logistics;

● Facilitating regular meetings;

● Compiled plans, approved plans, blueprint review & approval;

● Risk/dependencies/ monitoring;

● Monitoring budget v expenditures;

● Problem escalations/minimizing;

Executive & Professional Experience

Program Manager

April 2006 to May 2011

Housing Consortium of the East Bay – Oakland, CA

P roperty Supervisor

June 2003 to October 2005 (Contract position)

Mercy Housing - San Francisco, CA

.

Property Supervisor

March 200 0 to June 2003

San Francisco Housing Authority – San Francisco, CA

P roperty Manager

July 1998 to March 200 0

C ity of Alameda Housing Authority – Alameda, CA

P rogram Manager

April 1989 to March 1997

Marin County Housing Authority – San Rafael, CA

Education

Portland State University

Portland, OR, USA

Business, Business Law

Bachelors in Business Administration, Masters in Life Studies.

Major course study in Business Management, Public Policy, Urban Planning and Studies.

References presented upon request.

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