Customer Service Electrical

Tao Malufau

Home Address **** ****** *** #*, ****** Hill, CA 90755

Home 562-***-**** Cell 562-***-****

Email **********@*****.***

OBJECTIVE

Seeking a challenging position with growth and advancement opportunities where my skills,

training and practical experience can be effectively utilized in the Customer Service/Ramp

Agent/Electrical Maintenance Repair field.

EDUCATION

WyoTech, Long Beach, CA

Electrical Technology Diploma, GPA: 3.63

ASCC College, Pago Pago, AS

Electrical Diploma

Nuuuli Vocational Technical Institute, Pago Pago, AS

High School Diploma

SUMMARY OF SKILLS/QUALIFICATIONS

• Electrician Trainee # T10660

• Electrical safety and tools

• Electromagnetic motor controls

• Low voltage signal circuits

• Lighting controls

• Commercial and industrial wiring

• Conduit bending

• Transformer configuration

• Maintenance troubleshooting

• Electrical AC/DC motors

• Very good in wiring and NEC code book

• Excellent communication and interpersonal skills

• Computer literate (Word, Excel)

• Provides great customer service

• Quick learner and very good team player

• Excellent mechanical skills

• Possess strong work ethic

• Refinery Safety Overview (RSO)

. PLC experience (Relay, Sensor)

EXPERIENCE

Hallmark Aviation Service/ EVA Airways, Los Angeles, CA, April 2008 - Present

Customer Service Supervisor

• Supervised on arrival aircraft

• Ticketing

• Reservation

• Cashiering (handling cash)

• Excellent Customer Services

• Assisting wheelchair Passengers

. World Tracer, Loading/ Unloading baggage

. Gate Coordinated

• Jet Bridge Operator (Certified)

Hallmark Aviation Service/ Aloha Airlines, Santa Ana, CA, Mar 2003 - Mar 2008

Operation Supervisor

• Supervised 35 employees

• Customer service

• Ticketing

• Reservation

• Cashiering

• Calculated aircraft weight and balance

• Flight control

• Shipping and receiving cargo

• Ramp agent (unloading/loading baggage)

• Jet Bridge Operator (Certified)

Polynesian Airlines, Tafuna international airport, AS, Mar 2000 - Oct 2002

Traffic agent/ Security Officer

• Monitored aircraft arrival/departure times

• Customer service

• Assisting ticketing/reservation

• Cashiering

• Ramp agent (loading and unloading baggage)

• Security screening

Coca-Cola Company, Tafuna, AS, Sept 1999 - Mar 2001

Sales Representative

• Sales

• Collected cash payments

• Receiving products

• Inventory

• Product delivery

• Loading and unloading product

Cabridge Electrical Company, Tafuna, AS, April 1994 - Jan 1999

Electrical Apprentice

• Residential and Commercial wiring

• Installed lighting fixtures

• Replaced light fixtures (120V, 277V and 208V) switches, plugs and circuit breakers

• Installed dry wall

• Repaired 120v motors

• Ran and pulled wire and re-wired

Contact this candidate