Customer Service High School
Resume:
Amanda Bowman
Fullerton, CA *2831
****************@*******.***
OBJECTIVE
Secretary/Office receptionist/Medical Receptionist
QUALIFICATIONS
. Nine years of reception/front office medical reception experience
. Seven years experience with scheduling medical appointments and
procedures
. Experience with heavy phones
. Familiar with computers/quick to learn new programs
. Customer service experience
WORK EXPERIENCE
St Joseph Health Systems, Orange, CA USA
Medical Reception
07/2004 - 03/2011
. Answer phones
. Greet patients
. Checking patients in/verifying demographics and insurance/collecting
co payments
. Schedule appointments and procedures
. Give instructions for procedures
. Tasking to the medical assistant/physician
. Registering new patients
SMS, Orange, CA USA
Help Desk Reception
05/2003 - 02/2004
. Answer phones
. Create tickets for customers with computer program issues
. Solve simple computer program issues
Del Phi Connection Systems, Irvine, CA USA
Front Desk Reception/Security
07/2002 - 03/2003
. Answer phones
. Transfer calls
. Check bags/badges of employees entering or leaving the building
Ben and Jerry's, Fullerton, CA USA
Server/Cash register/Customer Service
05/2001 - 09/2001
. Greet customers
. Stock ice cream/cones/toppings
. Serve ice cream
. General up-keep of store/cleaning
. Close registers
Baskin Robbins, Fullerton, CA USA
Server/Cash Register/Customer Service
05/1999 - 09/1999
. Greet customers
. Stock ice cream/cones/toppings
. Serve ice cream
. General up-keep of store/cleaning
. Close registers
EDUCATION
Troy High School Fullerton, CA USA
High School Diploma
1998 - 2002
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