Shirley M. Redmond
Chicago, Illinois 60643
*********@*******.***
EMPLOYMENT OVERVIEW
Banking Industry Experience
Senior Operation Associate 2001 - 2008
Bank of America, Chicago, IL 1999 - 2008
Reconciled over 300 corporate checking and some deposit accounts daily
Check and correct reject report daily and perform all necessary research
Check and identify if there is a true duplicate paid problem daily
Prepare accounts to be shipped with correct output during end-of-month
process
Check Positive Pay report daily for stop payment, cancels, voids and
other activity
ATM Account Specialist 1999 - 2001
Bank of America, Chicago, IL
Balanced several general ledger application daily
Research out of balance transactions and any outstanding differences
Write off all old transactions under $10.00, and prepared monthly end of
the month reports
Bookkeeping Supervisor 1992 - 1999
Standard Bank & Trust, Hickory Hills, IL 1991 - 1999
Balanced all bank general ledger application daily
Balanced tellers recap sheets, and perform necessary account research
Write off all old transactions under $10.00, prepared month end reports
Back up manager and co-workers when needed.
Bookkeeper/Proof Operator 1991 - 1992
Standard Bank & Trust, Hickory Hills, IL
Researched all bank adjustment, encoding errors, missing items and cash
letters
Re-entered all un-posted checking and savings items daily
Operate proof and sort machine, to encode and balance all banks and
customer transactions daily
Printed reports daily to be shipped to various departments and also cash
letters to various banks
CERTIFICATE
Digital Literacy Certificate
Computer Basics Course Online January 2009
Internet and World Wide Web Course
Microsoft Unlimited Potential
Computer Fundamentals Course Online May 2009
Digital Media Fundamentals Course