Manager Training

JEFFREY P. THACKER

___________________________________________________________________

**** ** * * * e R ut h R d

Green Cove Springs, FL 32043

Telephone: 253-***-****

*******@*****.***

Objective:

DEPARTMENT MANAGER or PROGRAM MANAGER

Available to accept a Department Manager or Program Manager position where strong organizational, analytical, and

leadership skills generate results, provide unsurpassed service, and enhance company profitability and success.

Summary of Qualifications:

3 years experience as a Production Expediter coordinating, scheduling and supervising complex projects such as

continuous process improvement, repair, troubleshooting, modifications, and upgrades through team coordination research and

leadership of teams of 25-30 personnel.

10 years experience as an Aircraft Electronics Technician specializing in maintenance and upgrades of Electronic flight

controls, radio frequency (RF) navigational equipment, video and signal generation, military radars, radios, autopilots, wiring, and

Global Positioning Systems, across 4 different aircraft types.

8 years experience as a Flying Crew Chief, Maintenance Trainer, and Supervisor with responsibility for up to 25 work

associates.

Accomplishments include:

increased, by 62%, world-wide C-17A aircraft availability, through the development and implementation of an

improved aircraft quick-turnaround procedure and achieving 100% accountability for $2.7 million of tools and test equipment

while deployed to Bahrain.

Served as McChord AFB Avionics Section Liaison to the Boeing Engineering Department for product improvement

and analysis of that company’s avionics software and hardware programs, and aircraft engineering improvement processes.

Current Active Secret Security Clearance

Leadership Training:

USAF Non-Commissioned Officer Professional Development Course - 2011

Focus on effective management, leadership, communications, and team-building.

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USAF 360 Degree Leadership Training – 2009

Focus on leading diverse work groups in stressful environments.

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LEAN - Team Lead & Production Training – Separate Courses – 2007 & 2008

Focus on continual process improvement

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USAF Airman Leadership School – 2005

Focus on developing and improving performance metrics; coaching for optimum

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achievement; team-building; and counseling.

Technical Training:

A total of 14 Schools and Courses over 9 years, to include

C-17A Transport Structural Integrity Basic & Lead Training – 2009 & 2008

Training in capturing and maintaining life aircraft life cycle structural data

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Air Mobility Command Equipment Inventory Control Training – 2008

Certified to serve as deployed equipment custodian

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Avionics Training – 4 Aircraft (C-17A, KC-135R, HH-60G, EC-130E) – 2005, 2004, 2003, & 2002

Training in theory and maintenance of all aircraft avionics systems

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Flying Crew Chief Training – C-17A and KC-135R Aircraft – 2006 & 2004

Extensive training in troubleshooting, and repairing all aircraft systems.

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Aircraft Electronics Maintenance School and Level 2 Course – 2004 & 2002

college level electronics theory and troubleshooting

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USAF Electronics Technologies School – 2001

College level theory in electronics

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Proficient in numerous Avionics Software Programs and in Microsoft Office.

Awards and Recognition:

Specialist of the Quarter

Selected from 130 eligible personnel based on leadership, achievement, and work ethic.

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Maintenance High Flyer Award - Selected by Squadron & Group Commanders and First Sergeant

Best Performance of deployed maintenance of all 50 eligible flying crew chiefs .

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2-Time Maintenance Knucklebuster Award

Peer voted based on performance.

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Professional Highlights:

United States Air Force McChord AFB, Tacoma, WA

Avionics Lead Technician / Production Expediter 2004-2011

Serving as C-17A Flying Crew Chief, Production Expediter, Avionics Trainer, and as Avionics Liaison to Boeing’s Engineering

Department. Recognized for:

Reducing, by 50%, C-17A quick turnaround times, thereby increasing, by 62%, fleet-wide C-17A availability.

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Achieving 100 % inventory accountability and serviceability for $2.7 million in deployed tools and test equipment.

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Decreasing steps in Avionics training by 21% (from 705 steps to 560 steps).

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Being selected as Production Expediter two grade levels sooner than the USAF standard.

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Leading repair teams that returned 11 aircraft to full service after other teams had failed to do so.

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Increasing squadron deployment capabilities by cross training 44 Avionics Technicians into stressed maintenance

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disciplines.

Returning, to 100% serviceability, 17 aircraft broken down at remote sites.

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8 times volunteering for long-term remote deployments.

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United States Air Force RAF Mildenhall, United Kingdom

Avionics Technician and Flying Crew Chief 2003-2004

Responsible for leading a crew of 4-6 Avionics Specialists in the on-going maintenance of KC-135R Tanker Aircraft. Recognized for:

Qualifying as a Flying Crew Chief 2 ranks earlier than the Air Force standard.

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Being selected by the Squadron Commander to investigate 5 aircraft accidents.

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Reducing, by 50%, fuel quantity testing time of KC-135R offload totalizers.

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Serving as President of the Squadron Airmen’s Council.

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Developing a plan allowing 2 aircraft to be worked on in a single hanger while deployed.

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United States Air Force Davis-Monthan AFB, AZ

Avionics Technician 2001-2003

Responsible for maintenance and upgrade of EC-130E and HH-60G Aircraft. Recognized for:

Accurately insuring the transfer of $600,000 in tools and test equipment between bases for new squadron stand up.

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Single-handedly established a new Consolidated Tool Room for helicopter rescue squadron stand up.

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Radio Shack Jacksonville, FL

Assistant Manager 1999-2000

Recognized for reducing physical inventory times by 60% and being promoted to an Assistant Manager position.

Community Services:

Parent Volunteer - Carter Lake Elementary

Member – Harrison Preparatory School Parent Teacher Organization

Volunteer – Puget Sound Food Bank

Personal Data:

Enjoy golf, hiking, camping, trap shooting, model railroads, working on classic cars.

Captains of High School Football and Wrestling Teams; 2-time State Freestyle wrestling Champion; Student Council Secretary;

Graduated with 3.2GPA; 2 years of French.

While in high school, worked up to 20 hours/week for private companies

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