Customer Service Sales Representative
Resume:
Lisa Parrinello
Danvers, MA *1923
**************@***.***
SUMMARY of QUALIFICATIONS
• Medical Health Professional with a diverse background working in the healthcare field
• Well verse in medical terminology with strong documentation skills
• Excellent customer service skills, diplomacy and attention to detail
• Very motivated, fast learner and ability to work under pressure
• Ability to work well within a team environment as well as independently
• Excellent communication, problem-solving and organizational skills
• Technical Skills: MS Excel, MS Word, PeopleSoft, Meditech
EXPERIENCE:
HARVARD VANGUARD MEDICAL ASSOCIATES Boston,Ma 3/2011 – Present
Harvard Vanguard Medical Associates is a non-profit, multi-specialty medical group practice
providing care to almost 495,000 adult and pediatric patients at more than 20 offices across eastern
Massachusetts
Medical Assisant I
• Assists clinicians with clinical procedures and/or additional test specific to the department.
• Provides efficent flow of patients and schedules/ inputting all information into EMR
• Assists in resolving patient concerns
• Provides training to new staff
• Sterlization of all instruments
BOSTON MEDICAL CENTER Boston, Ma 1/2009 – 4/2009
Boston Medical Center is an extraordinary community of health care providers devoted to the
proposition that every person, regardless of his or her social or economic circumstances,
deserves the best health care.
Team Leader Pediatric Specialties
• Provided supervision to all Medical Assistants for efficient flow and excellent customer service
• Maintained high level of insurance protocol
• Assisted in orienting new Medical Assistants
• Conducted weekly staff meetings
• Participated in special projects unique to Pediatric Specialty practice
BRIGHAM & WOMEN’S HOSPITAL Boston, MA 6/2006 – 12/2007
Recognized internationally for its excellence in patient care, its outstanding reputation in biomedical
research, and its commitment to educating and training physicians.
Inventory Manager Interventional Radiology/Neuroradiology
• Coordinated training for new staff (residents and fellows)
• Procured, managed and negotiated $4million dollars of inventory supplies
• Accountable for weekly cycle counts
• Process all inventory transactions/Reconcile PO’s with Accounts Payable
• Met with sales representative and/or vendors for new product or clinical trials
• System administrator for HI-IQ/testing of system/deployment
• Responsible for maintaining the scanning of all inventory supplies/processing reports
CARDINAL HEALTH - Contract Position San Diego, California 11/2004 – 11/2005
Focused on the high-growth healthcare market, Cardinal Health has built the industry's broadest suite of
products and services that help improve quality, safety and efficiency all along the chain of care.
Account Specialist – Contract
• Assisted in the installation of the Pyxis Supply System
• Managed and coordinated supply system, education and training programs for all staff
• Organized weekly Implementation meetings with progress of the project
• Created weekly compliance reports
• Coordinated the building of the Supply Station
LAHEY CLINIC Burlington, MA 2001-2004
Lahey Clinic is a physician-led, nonprofit group practice. Nearly 450 physicians and more than 4,000 nurses,
Therapists and other support staff work together to provide compassionate care and superior patient
outcomes..
Medical Assistant GYN/ Inventory Clerk Main OR
• Escorted patients to rooms and setting up for procedures
• Ordering of all disposable supplies
• Assisted with all GYN exam
• Procured, managed and negotiated $55 million dollars in inventory supplies
• Met with sales representative and/or vendors for new product or clinical trials
• Created inventory for all departments in Excel
• Responsible for decreasing cost of weekly OR supplies
EDUCATION:
Bay State College, Boston, MA 1997
• Associate of Science Medical Assistant Degree
• Associated Home Care Beverly, Ma : Certified Home Health Aide 2010
• CPR Certification 2011
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