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Customer Service Technician

Location:
Glen Mills, PA, 19342
Posted:
August 19, 2011

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Resume:

Kathleen M. Carner, AS, CVT, RLATG

*** ***** **** **. **** Mills, PA 19342 610-***-****)

mailto:**********@***.***

Employment Objective: To obtain a position utilizing both my extensive skills in veterinary medicine and

knowledge of the Industry within a growing and innovative environment..

Education:

Harcum Junior College

Bryn Mawr, Pennsylvania

Associates degree awarded May 1989

Practicum –University of Pennsylvania June 1989-July 1990

Class rank: Top Thirty Percent

Memberships: Organization of Animal Technicians, VTAAP, AALAS

Certifications: Certified Veterinary Technician- 1989; AALAS (LATG) Certification –2007

Animal Disaster Relief /DEMA certified member-2009

Participated in Continuing Education to maintain certifications, May 1990- Present . Currently

enrolled and pursuing online BBA/ CMAR degree at SUNY DELHI

Professional Experience:

November 2008- present

Astra Zeneca Pharmaceuticals

Wilmington, Delaware

Senior Veterinary Associate: Organize and conduct Pharmacokinetic studies in large and small animal models;

formulated compounds for subsequent administration; provide clinical, scientific and technical support

in areas of medical treatment, sample collection, surgical preparation and assistance, and laboratory

procedures.

August 2005-November 2008

Astra Zeneca Pharmaceuticals

Wilmington, Delaware

Senior Animal Care Specialist/Team Leader : Provide animal care, handling, feeding, and dosing of laboratory

animals facilitating the drug discovery process. Responsibilities include meeting or exceeding the USDA and

AAALAC, Intl. facility guidelines; supported the transgenic medicine program by serving as a scribe and conducting

tail biopsies and genotyping;; participation in DMPK and SAUS dog studies; preventative maintenance and study

support programs in the ferret colony ( blood collection, IP and IV administration); provided perioperative support and

administration of anesthesia to various species, supported the sentinel monitoring program which included sampling

and shipping; conducted clinical observation and treatment to resident laboratory animals; collaborated and instituted

SOP’s and protocols, supported the laboratory animal procurement program.

June 2003-April 2005

Mobile Veterinary Services/Animal Wellness Center

Chadds Ford, Pennsylvania

Certified Veterinary Technician. Expanded knowledge base of clinical veterinary medicine in an holistic medical

setting (Acupuncture, Chinese herbs, Chiropractic). Duties included utilizing veterinary medical expertise while

learning alternative therapies in treating animals with various illnesses. Responsible for customer service issues and

maintained client medical records and accounts.

June 1993- March 2003

Veterinary Oncology Services & Research Center

West Chester, Pennsylvania

Certified Veterinary Technician/ Senior Surgery Technician. Experience included administration of

chemotherapeutic and immunotherapeutic agents to animals with various forms of cancer;conducted microscopic

evaluation and analysis of both common and rare cell types; conducted diagnostic bone marrow and soft tissue

biopsies ;administered anesthesia and ensured safe and stable recovery of debilitated animals; maintained medical

inventory and purchasing databases ; ensured close client relationships, while participating in business development.

Technical & Personal skills :

Venipuncture and administration of blood transfusions; blood cross matching; establishing blood donor colonies; bone

marrow aspiration and preparation; bandaging techniques; placement of nasal oxygen; laboratory and surgical

procedures; use and maintenance of VetLyte, QBC, & Vettest; administering intravenous and inhalant anesthesia;

Dentistry; fluid Therapy; radiology; emergency Medicine; treatments in critical care; administering medications;

trained in the use of BIRD Respirator; direct client contact and education; technician training and scheduling; client

billing; in depth knowledge of various veterinary drugs and supplies. Proficient in MS office,Word and Excel.

Publications:

Phase 1 Clinical Trial with a human Non restricted Cytotoxic T-Cell Line in dogs with Advanced

tumors. K.Ann Jeglum, Kim Wilkinson, Kathy Carner, Daniela Santoli. The Wistar Institute,

Philadelphia, Pennsylvania and Veterinary Oncology Services, West Chester, Pennsylvania. 1996. Cancer

Research 56 3021-3029.

Enhancing DMPK Multi-Site Canine Study Conduct and Outcome. Kathy Carner, Jill McLaughlin.

Tribranch Symposium 2010.AstraZeneca Pharmaceuticals.

References available by request



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