Customer Service Sales
Resume:
Jana L. Towns
*********@*****.***
Objective:
To pursue a career in patient care and relations, all while
completing my degree in Nursing to become an RN.
Experience:
Teachers Aid/Floater
12/2010-04/2011
Kindercare
. Assisted teacher w/ lesson plans and overall ciriculum
. Interaction with kids through learning activities
Customer Service Representative/ Teller
09/01/2008- 07/10/2009
National City, Now a part of PNC
. Receive and pay out money. Keep records of money and negotiable
instruments involved in financial institutions various transactions.
. Open new accounts, suggest and cross-sell products to customers and
perspective customers. Assure customer Service, all while processing
transactions in a timely and accurate manner.
Sales Associate
08/01/2007-04/01/2008
Sears
. Provide knowledgeable and courteous customer service. Attain personal
goals, sales goals through adherence to the customer enthusiasm
selling process.
. Maximize selling potential of every transaction.
. Assist customers with apply for credit
Receptionist
01/01/2003-07/01/2005
Daytona Lagoon, Daytona Florida
. Being accountable of appointments and scheduling them properly on
correct days and times specified, as well as reminding customers of
their appointments. Being coherent to operations of the main office
and give information about functions over the phone.
. Make recommendations and handle customer gripes and complaints while
being professional and sufficient.
Education:
Mainland High School, 256 S. Clyde Morris Blvd., Daytona Beach
Florida, 32114
Graduation Date: May 14, 2005
G.P.A: 3.5/4.0
Kentucky State University, 400 East Main St, Frankfort
Kentucky, 40601
Transfer
G.P.A: 2.8/4.0
Skills:
. Effieicent in personal care and basic care skills
. Posses extremely profound verbal and communication skills
. Ability to mediate conflicts while working sufficiently under pressure
. Meets deadlines all while being optimistic and precise with task
. Computer skills such as Microsoft office(Word, Power Point, Excel)
References available upon request
Contact this candidate