Jana L. Towns

614-***-****/614-***-****

abgw1z@r.postjobfree.com

Objective:

To pursue a career in patient care and relations, all while

completing my degree in Nursing to become an RN.

Experience:

Teachers Aid/Floater

12/2010-04/2011

Kindercare

. Assisted teacher w/ lesson plans and overall ciriculum

. Interaction with kids through learning activities

Customer Service Representative/ Teller

09/01/2008- 07/10/2009

National City, Now a part of PNC

. Receive and pay out money. Keep records of money and negotiable

instruments involved in financial institutions various transactions.

. Open new accounts, suggest and cross-sell products to customers and

perspective customers. Assure customer Service, all while processing

transactions in a timely and accurate manner.

Sales Associate

08/01/2007-04/01/2008

Sears

. Provide knowledgeable and courteous customer service. Attain personal

goals, sales goals through adherence to the customer enthusiasm

selling process.

. Maximize selling potential of every transaction.

. Assist customers with apply for credit

Receptionist

01/01/2003-07/01/2005

Daytona Lagoon, Daytona Florida

. Being accountable of appointments and scheduling them properly on

correct days and times specified, as well as reminding customers of

their appointments. Being coherent to operations of the main office

and give information about functions over the phone.

. Make recommendations and handle customer gripes and complaints while

being professional and sufficient.

Education:

Mainland High School, 256 S. Clyde Morris Blvd., Daytona Beach

Florida, 32114

Graduation Date: May 14, 2005

G.P.A: 3.5/4.0

Kentucky State University, 400 East Main St, Frankfort

Kentucky, 40601

Transfer

G.P.A: 2.8/4.0

Skills:

. Effieicent in personal care and basic care skills

. Posses extremely profound verbal and communication skills

. Ability to mediate conflicts while working sufficiently under pressure

. Meets deadlines all while being optimistic and precise with task

. Computer skills such as Microsoft office(Word, Power Point, Excel)

References available upon request

Contact this candidate