Customer Service Sales
Resume:
L. Scott Hall
PO Box ***
Jordan, N.Y. *****
**********@*****.*** (email)
Experience: *** 17 Years' Experience Industrial Business to Business
Customer Service***
Customer Service/ Inside Sales Rep: General Electric - Inspection
Technologies
Present Employer
Primary duties include analyzing Technical Reports and preparing quotations
to International and Domestic customers on a global scale. Entering new
Equipment and Repair orders using RVI400, CITRIX WebInterface, Lotus
Projectrak and others. Work closely with shipping and production teams to
exceed customer service goals. Provide support to Sales staff and
management while maintaining positive relationships with customer base.
Inside Sales Representative: Fluid Power Sales & Mfg.
8 Years
All Inside Sales duties for large OEM customer base. Fielding incoming
customer service calls, quotations, parts, service, etc... Assisted
Outside Sales force. Serviced some of the largest Industrial manufacturers
in the world. General Electric, Raymond, Lockheed Martin, etc
Assistance in system design and troubleshooting diagnostics. Develop and
maintain positive relationships with repeat customers and new customers.
Responsible for over 25 major product lines from manufacturers on a global
scale.
Inside Sales Representative - Hughes Hi-Tech
3 Years
All Inside Sales duties for large distributor of Hydraulic and Pneumatic
Components, Electric Motors, Compressors, and numerous other Industrial
Product Lines. Fielding incoming customer service calls, quotations,
parts, service, expediting, etc.
Capabilities:
. Strong Computer Skills - Microsoft Office 2010, (Word, Excel, Outlook,
Power Point etc.) RVI400, CITRIX Web Interface, Lotus, ACT contact
software. DISC and others.
. Strong interpersonal and communication skills.
. Very well organized.
. Committed to team efforts and goals.
. Mechanical Aptitude
Education:
AAS, Business Administration - State University of NY at Onondaga
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