Management Training

A M A N DA M O R T O N

**** ********** ****** ********, **. 30062 678-***-**** **************@*****.***

H U M A N R E S O U RC E S S P E C I A L I S T

Professional in Human Resources 8 year HR career distinguished by commended performance and

proven results.

Extensive background in HR affairs, including experience in employee recruitment and retention,

staff development, mediation, conflict resolution, benefits and compensation, HR records

management, HR policies development and legal compliance.

Demonstrated success in negotiating win win compromises, developing teambuilding programs,

and writing personnel manuals, corporate policies, job descriptions and management reports.

HR Skills

Employment Law Staff Recruitment & Retention Orientation & On Boarding

FMLA/EEO/ Employee Relations Training & Development

HRIS Technologies Benefits Administration Performance Management

HR Policies & Procedures HR Program/Project Management Organizational Development

Professional Experience

AFM Roswell, GA

HR Representative 01/2010 06/2011

Recruited to help meet plumbing or construction deadlines. Full spectrum of HR operations, systems and

programs. Worked with senior management to create HR policies and procedures; recruit employees;

create group benefits databases; and develop orientation, training and incentive programs. Manage leave

of absence programs and personnel records; administer benefits enrollment and programs; administer

HR budget; and handle HR generalist workplace issues.

Key Results:

Structured and implemented programs and policies in the areas of training, compensation structures,

benefits packages, incentives and new employee orientation.

Fostered a teamwork/open door environment conducive to positive dialogue across the organization.

Personal efforts were cited as the driving force behind branch’s employee retention rate of 89% within an

industry where high turnover is the norm.

Negotiated approximately 50 salary offers and dozens of sign on bonuses/relocation packages annually at

both the exempt and non exempt level.

Brought workers’ compensation program into full compliance. Instituted preferred providers list and

trained managers and associates on procedures to follow in case of injury.

First Pro Staffing Agency – Norcross, GA

HR Representative 09/2009 01/2010 (contract)

Broad range of HR functions, including recruiting and training employees, administering benefits,

overseeing disciplinary action and managing HR records., Resolved conflicts between employees and

insurance or clients, coordinated job fairs to promote employee wellness and performed exit interviews.

Key Results:

A M A N DA M O R T O N

Phone: 678-***-**** Page 2

Trained on interviewing techniques and best practices, conducting workshops and one on one coaching

sessions that contributed to sound hiring decisions.

Co developed company’s first ever standardized disciplinary procedures and tracking system that

insulated company from legal risk and ensured consistent and fair discipline processes.

Devised creative and cost effective incentive and morale boosting programs (including special events and

a tiered awards structure) that increased employee satisfaction and productivity.

Reworked new hire orientation program to include HR information and company resources.

Focus Staffing Agency – Marietta, GA.

HR Representative 08/2008 09/2009

Full spectrum of HR operations, systems and programs. Worked with senior management to create HR

policies and procedures; recruit employees; create group benefits databases; and develop orientation,

training and incentive programs. Manage leave of absence programs and personnel records; administer

benefits enrollment and programs; administer HR budget; and handle HR generalist workplace issues.

Key Results:

Wrote employee manual covering issues including disciplinary procedures, code of conduct, FMLA

policy and benefits information.

Introduced company’s first formal performance review program, creating a flexible and well received

tool that was later adopted company wide.

Revised job descriptions across all levels and categories. “Shadowed” and interviewed employees to

construct an accurate picture of the duties and skills required for each position.

Other HR Positions Held:

TRC Staffing Services – HR Representative/Recruiter 10/2007 08/2008

Global Employment Solutions – Senior Employment Specialist 06/2006 10/2007

Personally Yours Staffing Staff Manager 08/2005 06/2006

The Mahone Group – Employment Specialist 01/2005 08/2005

ASI Employment Specialist 01/2004 01/2005

Education & Skills

Georgia Perimeter College Dunwoody, GA

Psychology & Foreign Language 2001 2004

Advanced Career Training Center – Riverdale, GA

Business Administration 1994

Rhema Bible Training Center – Tulsa, OK

Theology 1993

A M A N DA M O R T O N

Phone: 678-***-**** Page 3

Microsoft Outlook, Group Wise, Lotus Notes, Microsoft Office, Internet, Basic

Empact, People Soft, Crystal Reports, Isys, Staff Works, On Demand, Screen Now

CRM, E verify, AS 400,Quick Books, Skill Check, Prove It, Intranet

HTML, TempWorks, SAVE, Bullhorn, Word Perfect, Lotus 123

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