Customer Service Medical

Diane Dudney

**** *. ***** ******, *****, FL ****1

813-***-**** / ****************@********.**.***

Qualifications

~Obtaining and charting Vital Signs & Chief complaints

~Phlebotomy

~Cleaning and restocking exam rooms

~Exceptional customer service and

phone skills

~TENS Unit

~X-ray

~Payroll

~Accounts Payable

~Patient care

~Prepare patient for exam

~Data Entry

~Filing

~EKG

~Drug tests

~ROM

~Autoclave

~Injections

~Suture/Staple Removal

~Urine Analysis

~Blood Typing

~Occult Stool Testing

~Hemoglobin and Hematocrit

~Wound Care

~Capillary Puncture

Certifications

American Heart Association CPR

MA Certification Pending

Education

Remington College, Tampa, Florida, 2010-11

Medical Assisting Program

Perfect Attendance throughout program

4.0 GPA

Experience

Glory Medical, Tampa, Florida, 2011

Medical Assisting Externship

Vitals, phlebotomy, injections, patient charting, collect and

process lab specimens, assist doctor, patient check-in/check-

out, appointment scheduling and filing.

Work History

Edible Arrangements, Tampa, Florida, May 2007-October 2010

Customer Service and Production

Answer phones, take orders, handle customer complaints, process

orders, preparing and cutting fruit and create arrangements

following strict corporate guidelines. Computer. Payroll.

Maintained clean and organized kitchen within health department

guidelines.

Contact this candidate