Customer Service Medical Assistant
Resume:
Steve Fekete
Salt Lake City, Utah 84123
************@*****.***
Objective:
To utilize my education and experience in both emergency medicine, and
medical specialties to obtain a position within your organization.
Skills:
. Powerchart Healthcare System
. EPIC Healthcare System
. Clinical Laboratory Procedures
. ECG
. Emergency Care
. Phlebotomy
. CPR
. Vital Signs
. Medical Terminology
. Limited Radiography
. Omnicell Medication Storage
Certifications:
EMT: Intermediate (recertification Pendinf)
CPR : ALS
Phlebotomy (certification pending)
ECG Tech (certification pending)
Medical Specialties (certification pending)
Experience:
General Dynamics August 2014 to Present
Customer Service Representative
. Computer support
. Phone support
. Account Support
. Data Correction
. Assisting Consumers with applications
Intermountain Hospitals, Internal medicine
June 2013 to July 2014
Medical Assistant/Phlebotomist
. Patient Care
. Greeting And Rooming Patients
. Cleaning Rooms
. Restocking Patient Rooms and Storage
. Answering Phones
. Ordering medication refills
. Preparation for injections Vaccinations and Testosterone
. Assisting with Patient Communication between patients and
Physicians
. INR Testing
. MOCA Cognitive Testing - Though Rarely
. Urine Collection For Testing
. Processing Specimens For Send Out to Lab
. Maintaining Aseptic Conditions
. Updating Patient Information, Including:
o Medications
o Current Health Issues
o Patient Histories
Intermountain Hospital's Float Pool
2013 Seasonal Only - Part Time
Medical Assistant/Phlebotomist
. Patient Care
. Greeting And Rooming Patients
. Cleaning Rooms
. Restocking Patient Rooms and Storage
. Answering Phones
. Ordering medication refills
. Preparation for injections Vaccinations and Testosterone
. Assisting with Patient Communication between patients and
Physicians
. MOCA Cognitive Testing - Though Rarely
. Blood Collection:
. Veinipuncture
. Butterfly
. Syringe Draw, when Needed
. Urine Collection For Testing
. Processing Specimens For Send Out to Lab
. Maintaining Aseptic Conditions
. Updating Patient Information, Including:
. Medications
. Current Health Issues
. Patient Histories
University of Utah Hospital, Department of Neurology
October 2010 to August 2012
Medical Assistant/Phlebotomist
. Patient Care
. Greeting And Rooming Patients
. Cleaning Rooms
. Restocking Patient Rooms and Storage
. Answering Phones
. Ordering medication refills
. Preparation for Botox Injections
. Preparation for injections for Nerve Blocks
. Assisting with Patient Communication between patients and
Physicians
. MMSE cognitive Testing
. MOCA Cognitive Testing
. PVR Testing (performed only once within this clinic, Rarely
done)
. Blood Collection:
o Veinipuncture
o Butterfly
o Syringe Draw, when Needed
. Urine Collection For Testing
. Processing Specimens For Send Out to Lab
. Maintaining Aseptic Conditions
. Properly charging out medications in the Omnicell system
. Scanning MRI images into the computer system
. Updating Patient Information, Including:
o Medications
o Current Health Issues
o Recent Surgeries
o Patient History
George E. Wahlen Department of Veteran Affairs
May 2007 to Sept. 2008
Health Technician
. Talking with patients to ease nerves
. Restocking materials
. Seating patients
. Collecting orders
. Performed blood draws: both vein puncture & Butterfly
. Maintaining aseptic conditions
. Labeling & racking orders for the lab
. Ensuring STAT orders are delivered to the correct department
. Answering phones, assisting with any errors in the order process
Phlebotomy Volunteer July 2005 to July 2007
. Talking with patients to ease nerves
. Restocking materials
. Seating patients
. Collecting orders
. Performed blood draws: both vein puncture & butterfly
. Maintaining aseptic conditions
. Labeling & racking orders for the lab
Outpatient Clinic, ED Clinic, Podiatry Clinic October 2005 to November
2005
Externship for completion of MA program
Outpatient Clinic:
. Admitting Patients
. Take patients to individual rooms
. Taking Vitals
. Patient Histories
. Assisting doctors
. Vaccinations
. ECG
. PVR testing
. Assisted with catheter placement
. Assisted with spinal taps
. Ran CSF STAT orders to lab
E.D. Clinic:
. Assisted in updating Patient information
. Assisted with administering treatments
. Scheduling patients
. Assisted Clinic Manager
Podiatry Clinic:
. Admitting Patients
. Taking Vitals and Histories
. Take patients to individual rooms
. Assisting doctors
. Assisted with wound cleaning
. Assisted with wound care
Pioneer Valley Emergency Medical Center
EMT Volunteer Training
. Performed and monitored vitals
. Bag mask ventilation
. Restocking materials
. Assisted in collecting blood and urine samples
. Sent samples to the laboratory for analysis
. Conducted assessments of incoming patients
. Maintaining aseptic conditions
. Transferred patients from stretchers to beds and to other
departments
. Assisted with combative patients
. Aided patients with basic needs
. Prepared patients for emergency transport to a level 1 trauma
center
Blockbuster Music August 1996 to November 1999
Assistant Manager
. Responsible for 10 employees
. Managed financial transactions
. Bookkeeping
. Performed scheduling
. Sales
. Receiving and shipping of merchandise
. Organized promotions and events
. Excellent customer service
Education:
Stevens-Henager College: Associates of Science: GPA 3.64
Utah Academy of Emergency Medicine: Emergency Medical Technician:
Intermediate level
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