Customer Service Manufacturing
Resume:
Harold M. Wenner
Rehoboth, DE *****
************@*******.***
PROFESSIONAL
EXPERIENCE:
****-**** ***** ****** *******- Rehoboth, Delaware
Counter sales, responsible for writing
contracts, customer service and on-
time delivery of rental products.
2004-2005 Webster Furniture, Rehoboth, Delaware
Director of Warehouse Operations
2002- 2004 Grand Rental Station - Rehoboth, Delaware
Counter sales, responsible for writing contracts, customer service
and on-time delivery of rental products.
Sunroc Corporation - Glen Riddle, Pennsylvania/Dover,
Delaware
1996 to 2002 Vice President of Operations
Responsible for operations and support functions. Managed
and directed the Engineering, Quality, Maintenance,
Materials and Manufacturing departments. Worked with all
support functions to cost reduce products through design
changes, purchasing alternatives and operation reviews to
increase efficiencies. Achieved total savings of $7.5
million over a two-year period.
1993 to 1996 Director of Manufacturing
Responsible for manufacturing and maintenance operations,
including eight supervisors in assembly, test and sheet
metal operations. Accountable for safety, budget control
and on-time delivery of finished product. In addition,
responsible for the transition of operations from Glen
Riddle, Pennsylvania to Dover, Delaware.
1991 to 1993 Manager of Manufacturing
Directed manufacturing operations of 130 direct labor
employees, 12 indirect maintenance employees and 6 exempt
employees. Responsible for manufacturing and maintenance
operations for production of refrigerated pressure and
bottle water coolers. Operations consist of fabrication,
paint, sub and final assembly of three product lines.
Responsible for implementation and control of $3.2 million
budget.
Unisys, System Development Corporation - Downingtown,
Pennsylvania
1988 - 1991 Manager of Manufacturing
Managed operations for workforce of 130 direct labor
employees, 22 technicians and 6 exempt employees.
Responsible for meeting production schedules, quality
attainment of preset goals and controlling costs.
Clearance: Secret/DISCO.
Selected Accomplishments:
. Spearheaded manufacturing support functions to
initiate and implement "Just In Time" manufacturing
. Assisted in implementing statistical process control
. Received four achievement awards in two years for the
following projects:
- Reduced hours per computer system from forty-
eight hours to sixteen hours (resulted in two
awards)
- Increased efficiencies in printed circuit
board, sub and final assembly departments from
an overall average of 67% to 90%
- Increased overall quality acceptance rates from
48% to 92%
1986 - 1988 Manufacturing Superintendent
Managed manufacturing and test operations of printed
circuit boards, paint shop, harness and cable, machining,
sub and final assembly departments of computer systems per
Department of Defense contracts.
Exxon Office Systems - Lionville, Pennsylvania
1979 - 1986 Supervisor, Ink Jet Assembly
Supervised clean room, P.C.B., assembly, test and machining
operations of ink jet production. Interfaced with
Production, Mechanical and Quality Assurance Engineering.
Met and surpassed production schedules and quality goals.
Trained all personnel in state-of-the-art manufacturing
processes.
Selected Accomplishments:
. Received achievement award for expediting and setting up
manufacturing and clean room facilities for state-of-the-
art manufacturing.
Leeds & Northrup - North Wales, Pennsylvania
1976 - 1979 Supervisor, Numerical Control Machinery
Responsible for production scheduling, meeting production
levels and attainment of overall quality standards.
Machinery included Moogs, Burgmasters, Cintimatic and drill
presses. Interfaced with Production and Manufacturing
Engineering. Supervised work center while controlling tool
inventory distribution and calibration of equipment.
General Electric Company - Philadelphia, Pennsylvania
1964 - 1976 Supervisor, Paint Shop & Assembly Departments
Directed and supervised all assembly, painting and harness
wiring operations of switchgear air circuit breakers and
electrical accessories. Responsible for scheduling,
inventory and tooling maintenance. Contracted vendors,
evaluated proposals and advised on purchases.
MILITARY United States Marine Corps
EDUCATION Completed various manufacturing and management programs while
working with Unisys, Exxon Office Systems, Leeds & Northrup
Company and General Electric Company:
. Pennsylvania State University Management Development
Program
. Advanced Management Workshop
. Management Development Program
. First Level Management Institute
. Graduate of two-year program consisting of courses in
Accounting, Relations, Processing, Computers,
Engineering, Production, etc.
Graduate of John Bartram High School
Philadelphia, Pennsylvania
REFERENCES References provided upon request
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